PR/120300 | Customer Service

Key Responsibilities
• Provide customer service support for automotive parts customers, mainly in Laem Chabang and Bangkok.
• Prepare documents and provide administrative support for Sales and QA teams.
• Coordinate with forwarders regarding import/export documentation and shipping activities.
• Liaise with customers and suppliers on delivery and shipment-related matters.
• Monitor product deliveries to ensure on-time delivery.
• Contact customers regarding documentation issues and follow-ups.
• Request and verify warehouse stock reports.
• Control inventory levels to prevent stock obsolescence and delivery delays.
• Coordinate with team members in both Laem Chabang and Bangkok offices.
• Perform other assigned duties.

Qualifications
• Bachelor's degree in Business Administration or a related field.
• 1-2 years of experience in office administration or sales coordination.
• Good English communication skills, both spoken and written.
• TOEIC score above 550 preferred.
• Basic knowledge of import, export, and customs clearance processes.
• Able to coordinate effectively with customers, suppliers, forwarders, and internal stakeholders.
• Driver's license required.