PR/118668 | Back Office Analyst (FTC, 12 months)

Location: London (Hybrid Working – minimum 3 days per week in the office)
Contract: Fixed-Term Contract (12 months)
Salary: Competitive, depending on experience

An international organisation is seeking an experienced Back Office Analyst to support business operations during a period of system enhancement and organisational change.

This position requires a proactive and detail-oriented professional who can take ownership of end-to-end back-office activities, coordinate with multiple stakeholders, and contribute to process improvements and operational controls. The successful candidate will play a key role in ensuring smooth and accurate operational processes within a fast-paced environment. 

• Manage end-to-end back-office processes, including confirmations, settlements, reconciliations, and reporting

• Ensure operational accuracy, completeness, and timely execution of daily activities

• Maintain operational controls and data integrity across assigned processes

• Independently prioritise workload and manage multiple deadlines 

• Liaise with internal teams across multiple functions to ensure efficient coordination

• Handle operational queries and resolve issues in a timely manner

• Escalate risks and concerns where appropriate

• Provide clear progress updates and support knowledge sharing within the team 

• Identify operational risks, process inefficiencies, and control gaps

• Investigate and resolve discrepancies

• Ensure adherence to internal controls and relevant regulatory requirements 

• Support user acceptance testing (UAT), including test planning, execution, and validation

• Assess operational impacts and identify risks associated with system changes

• Contribute to operational readiness for new systems and process enhancements

• Recommend and support initiatives to improve efficiency, scalability, and controls 

• Provide support across team activities as required

• Participate in projects and ad-hoc initiatives

• Assist in maintaining operational continuity during periods of change 

• Minimum 5 years of experience in Back Office, Operations, Settlements, Trade Support, or a related function

• Experience managing complex operational issues and process changes

• Experience working with multiple internal stakeholders in a dynamic environment 

• Strong understanding of back-office operations and operational controls

• Excellent analytical and problem-solving abilities

• Strong communication and stakeholder management skills

• High attention to detail and accuracy

• Good organisational and time-management skills

• Strong Excel and Microsoft Office skills 

• Proactive, self-motivated, and able to work independently

• Strong sense of ownership and accountability

• Adaptable and comfortable working in a changing environment

• Continuous improvement mindset

• Able to deliver high-quality work under pressure and manage competing priorities