PR/120013 | SVC Engineer

Position: Service Engineer 
Location: Phathumwan district, Bangkok 
Product: Electron Microscopes, Spectrometer 

Responsibilities: 
•  Install, commission, and verify equipment performance at customer sites. 
•  Perform preventive maintenance and scheduled service visits. 
•  Troubleshoot, diagnose, and repair equipment issues. 
•  Provide technical support and training to customers and end users. 
•  Travel to customer sites to resolve technical problems and support service activities. 
•  Complete service reports and maintain technical documentation. 
•  Build strong relationships with customers and internal teams. 
•  Provide feedback on product performance, quality issues, and system improvements. 
•  Act as a technical resource and support training activities when required. 

Requirements: 
•  Bachelor's degree in Engineering, Mechanical, Electrical and Electronics 
•  Experience in Service Engineer, Field Service, Laboratory Equipment, Medical 
Devices, or Scientific Instruments. 
•  Basic knowledge of electronics, electrical, or mechanical systems. 
•  Strong troubleshooting and problem-solving skills. 
•  Good communication and customer service skills. 
•  Able to travel frequently for customer site visits. 
•  Good command of English.