PR/119658 | Engineering Operations Lead (Software)

Location: Near BTS Chidlom station.

Overview: Our client is a Software as a Platform Service Provider, operating the business globally over 80 countries.  

Their products are AI, Software, Platform, etc.

You will experience an international work environment where you speak English for work and have multi-international colleagues. 

• Develop high-quality production code with clean and maintainable code (Full Stack; Backend Python and Frontend Typescript)
• Resolve bugs, optimize operational processes and integrate platforms effectively
• Develop and maintain internal tools (Retool, custom applications)
• Ensure API endpoints and Open API documentation are properly maintained and regularly updated
• Manage end-to-end data migration activities, including intake, scoping, execution and validation
• Develop and improve migration pipelines and shorten delivery cycles 
• Identify and resolve migration-related issues across the full stack, including application, database and infrastructure
• Work closely with Engineer team (L3), Customer Support and Engineer Director to deliver engineering solutions
• Reduce manual effort through the design and implementation of automation solutions
• Ensure the technical escalations are resolved efficiently and ensure escalations are timely resolved, be a point of contact for L3 team

• Handle vulnerability reports by assessing, prioritizing, and routing issues to the responsible teams 

• Bachelor's degree in IT or related
• 7+ years of work experience in Full Stack Developer (Python - Django, FastAPI/ Typescript - Vue, React) with a leading team experience 
• Experience in building self-service tool, working with AI-assisted workflows for operational automation

• Hands-on experience developing operational processes such as internal tools, bug triage, SLAs

• Proven ability to prioritize effectively and handle multiple parallel workstreams under tight deadlines

• Proven ability to collaborate directly with customers or customer-facing teams on technical issues

• Good English