German & English Language Customer Support（ドイツ語ネイティブレベル）

｜Main Duties

• Handling multilingual customer inquiries (only via chat) 
• Cooperation and reporting with other teams when handling complaints.
• Management of remote operators (part-time staff).
• Other related duties (e.g., translation).

｜Benefits

・Complete social insurance
(workers’ compensation, employment, health, welfare pension)
・Business casual dress code
・Training system (job-specific, level-specific training)
・Japanese/English lessons
・In-house club activities (karaoke, day camp, etc.)
・Monthly company events
・Free tea and coffee

｜Must-Have Skills

• Native level proficiency in German (Mother tongue).
• English proficiency:Business level(TOEIC 800 or higher) Certification not required.
• Japanese proficiency:Business level (JLPT N2 or better).

｜Preferred Skills

• Translation experience 
• Work experience at small to medium-sized enterprises.
• Experience in the cross-border EC industry or Customer Support.
• Basic knowledge of HTML.
• Proficiency in other languages.