PR/087190 | Japanese Bilingual Cash Management Specialist

POSITION SUMMARY

A global financial organization is seeking a Japanese Bilingual Cash Management Specialist. This is a hybrid role to commute to NYC office.

RESPONSIBILITIES

• Support customer onboarding and deliver training on online cash management channels

• Troubleshoot technical and operational issues and respond promptly to inquiries

• Maintain inquiry logs and manage documentation for ongoing servicing

• Communicate customer issues to internal teams and collaborate on resolutions

• Participate in product development testing and distribute scheduled reports

• Identify opportunities to improve operational processes and support adhoc duties

QUALIFICATIONS

• Bachelor’s degree

• Min 3 years of experience in financial services

• Knowledge of cash management channels

• Strong communication and problem‑solving skills

• Ability to manage multi‑step processes in a fast‑paced environment

• Business‑level English; Japanese preferred

• Proficiency in Microsoft Office, including Excel, Word, and PowerPoint

LOCATION　New York, NY

WORK STYLE　Hybrid

BENEFITS　Medical, Dental, Vision, 401K and Others

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