Technical Project Manager

Key Clients & Stakeholders

• Ingenico Customers

• Ingenico Sales Team

• Ingenico R&D Team

• Ingenico Regional and Group Teams

Purpose

The Technical Project Manager will own, lead, and coordinate all software projects for Ingenico Japan.
This includes working closely with cross-functional teams to ensure projects are delivered on time, within scope, within budget, and to high-quality standards.

The role is responsible for:

• Managing technical integration projects (hardware, software, firmware, payment terminals, etc.)

• Overseeing stakeholder management, risk and issue resolution

• Ensuring compliance with relevant regional standards and regulations

Areas of Responsibility

• Own and lead end-to-end software project management — from initiation and planning to execution, monitoring, and closure

• Define and maintain project plans (scope, schedule, resources, budgets, milestones, dependencies, risks)

• Monitor progress against plans; manage changes in scope, schedule, or budget, and escalate issues as needed

• Collaborate with regional sales, R&D, and Solution Engineering/GTM teams to create solution designs that meet customer and Ingenico requirements

• Prioritize projects based on customer milestones and Ingenico business objectives to align with R&D and engineering resource planning

• Produce Statements of Work and cost estimates for customer proposals (both high-level and detailed)

• Proactively manage both external customer and internal stakeholder expectations

• Ensure compliance with Ingenico’s Standard Operating Procedures

• Track and report project progress internally and externally

• Manage expectations and assignments across teams and partners

• Identify roadblocks and continuously improve processes to enhance efficiency

Competencies, Skills, and Experience

Core Competencies

• Strong leadership and business acumen

• Proactive, solution-oriented mindset

• Adaptability and resilience in fast-paced, ambiguous environments

• Excellent communication and negotiation skills

• Strategic thinker with attention to executional detail

• Team-oriented with integrity, reliability, and accountability

• Skilled in leading and conducting meetings

• Continuous improvement mindset

Skills

• Strong verbal and written communication (native Japanese and English)

• Deep understanding of integration projects (APIs, payment terminal systems/POS, cloud solutions, payment and commerce workflows)

• Excellent stakeholder management — able to communicate technical topics to both technical and non-technical audiences

• Strong organizational and time-management skills, capable of handling multiple complex projects

• Proven leadership of cross-functional teams and vendor/contractor management

• Effective project risk, issue, and budget management

• Familiarity with the Japanese payments industry and standards (preferred)

Experience

• 5+ years of experience in software delivery or technical project management (preferably in payments, banking, or finance industries)

• Proficiency in project management tools (e.g., MS Project, JIRA, Confluence, SharePoint)

• Experience with Agile methodologies (Scrum, Kanban, SAFe)

• Experience in Android app development and integration (highly desirable)

• Familiarity with certification and compliance processes relevant to payments/POS/terminals (a plus)

• Background in Android software development projects preferred

Qualification

• Bachelor’s degree in Computer Science, Engineering, or equivalent work experience

Leadership Behaviours

• Focus Forward

• Think Customer

• Drive

• Inspire

• Team Up

Compliance

• Contribute to workplace health and safety by identifying, reporting, and controlling hazards and promptly reporting incidents

• Comply with all applicable company policies

• Undergo a favourable police and background check

Information Security

• Comply with company policies and procedures regarding information security and confidentiality

• Avoid behaviours that pose unacceptable risks to information security, including non-work activities that may breach policy

• Report any breach of privacy, security, or confidentiality promptly to protect company interests