NEW: Customer Service - Ocean Freight Forwarding

Looking for a customer service experienced candidate to join the team in Tokyo. Reporting to a team leader of Operation team, you will be responsible for Import customer service and operations.

Client Details

A global and well-established logistics provider offering a wide range of services in logistics. With a significant presence in the industry and a diverse team, they focus on providing top-notch services to their clients globally.

Description

• Coordinating and managing all aspects of import operations from creation/receipt of the orders through to the delivery to final destination.
• Maintaining a high level of customer satisfaction
• To control, monitor and carry out the shipping orders at optimal efficiency
• Develop effective relationships with customers, service providers and other offices and agents
• Collaborate with team members to achieve service targets
• Contribute to a positive and inclusive work environment

Job Offer

• A bonus scheme on top of base salary
• Opportunity to work in a professional and growth-oriented environment
• Generous remote work policy
• A permanent role in a globally recognized organization
• A company that strongly values the contribution of each employee

We look forward to your application!

To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Davide Capretta at +81 3 6832 8675.

• Good customer service skills, freight forwarding experience ideal
• English/Japanese bilingual
• Team-player
• Strong communication skills to liaise with customers and team members effectively