PR/159125 | Customer Service Executive

JOB RESPONSIBILITIES:
• Engage with customers to provide detailed information about products or services.
• Address and resolve product or service issues by understanding and meeting customers' needs.
• Collaborate with other departments or team members to ensure customer satisfaction.
• Handle the processing of quotations, purchase orders, and sales orders.
• Monitor customer forecasts, stock levels, and inventory movements.
• Participate in company activities such as 5S, safety, environmental and energy initiatives, budget planning, and ISO documentation as assigned.


JOB REQUIREMENTS:
• Hold a Diploma or Degree or an equivalent qualification.
• Have 2 to 3 years of relevant experience in the manufacturing industry.
• Experience in managing overseas customers
• Possess strong written and spoken communication skills in English and Malay.
• Mandarin language skills are an added advantage for communicating with Mandarin-speaking customers.


BENEFITS:
*Hybrid working arrangement
*Leading global company
*Attractive multiple allowance and subsidy

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