PR/117420 | Medical interpreter (Japanese Speaking)

Working Date and Time: 5 Working Days (shifts: 9:00-18:00 Shift working), *Public holiday: Depends on shift, candidate will get alternative holiday.

Key Responsibilities:
1. Translation Services:
•    Support translation services for patients and doctors/nurses.
•    Accurately convey the doctor’s diagnosis and treatment plan to the patient.
•    Explain complex medical information concisely and clearly.
2. Consecutive Interpretation:
•    Provide consecutive interpretation, beginning after the speaker has finished a series of words or sentences.
•    Take detailed notes while listening to the speaker to ensure accurate interpretation.
3. Cultural and Linguistic Resource:
•    Serve as a cultural and linguistic resource for both patients and healthcare providers.
•    Recognize and address cultural sensitivity issues, ensuring confidentiality at all times.
4. Patient Privacy:
•    Maintain patient privacy and confidentiality in all interactions.
•    Manage translations for forms, medical directives, and other necessary documents.
5. Clinic Operations and Administration:
•    Oversee the operations and administration of the clinic.
•    Take on administrative responsibilities related to general operations and the medical team, including reception and pharmacy duties.
Qualifications:
•    Proficiency in Japanese (JLPT N1 certification required).
•    At least 2 years’ working experience in Customer Service or Interpreter. (Advantage: medical clinic)
•    Excellent communication and interpersonal skills.
•    Ability to handle sensitive information with discretion.
•    As a medical interpreter, a personality that reassures and calms patients.
Benefits:
•    Transportation Allowance
•    Perfect Attendance
•    Mobile Phone Allowance
•    Health Insurance
•    Annual Leave