Engagement Manager/Project Manager

• •    Act as the primary point of contact between customer teams and offshore/remote development teams.
  •    Understand customer requirements, translate them into actionable tasks, and ensure technical feasibility.
  •    Prepare and deliver technical documentation, functional specifications, and meeting notes.
  •    Coordinate daily/weekly sync-up meetings, track action items, and follow up on dependencies.
  •    Ensure smooth communication flow and address any technical or process gaps between teams.
  •    Review deliverables from the development team to ensure they meet quality and specification standards.
  •    Escalate issues in a timely manner and work collaboratively to resolve blockers.
  •    Maintain project timelines, track progress, and support delivery management.
  •    Build trusted, long-term relationships with customer stakeholders, acting as a strategic advisor and advocate for their needs.
  •    Coordinate with internal teams (sales, delivery & support functions) to deliver tailored solutions and ensure seamless client experiences. 
  •    Understand and adapt to Japanese business etiquette, communication style, and decision-making processes.
  •    Protects organization's value by keeping information confidential.

Desired Candidate Skills:
•    Bachelor’s degree in Engineering
•    Overall experience of 8+ years
•    5+ years of experience in technical coordination, project engineering in Japanese market
•    Excellent communication and interpersonal skills.
•    Proficiency in Japanese (JLPT N3 or higher preferred) is a must.
•    Ability to manage priorities, multitask, and work independently.
•    Experience working with geographically distributed teams is preferred.
•    Experience in customer-facing roles.
•    Exposure to tools like JIRA, MS Teams, Trello, etc.
•    PMP/CSM certification is a plus.
•    Domain knowledge in Industrial products or Industrial Machinery or Plant engineering is a must