Customer Support Agent at International Company

As part of the team, you will:

• Handle inquiries about bookings and cancellation fees
• Assist with reservation processes
• Facilitate communication between hosts and guests via phone, messages, and email
   

Why You'll Love This Job:

• Primarily support Japanese-speaking customers, with opportunities to use your English skills
• Manage 15-25 inquiries per day, honing your multitasking abilities
• Enhance your hospitality skills by addressing a variety of customer inquiries
• Develop strong customer service skills through diverse interactions
• Your English skills would help you to get promotion in no time

Preferred Experience (Not Required):

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• Call center experience
• Hotel service experience
• Work experience at a travel agency
• Customer service experience, both face-to-face and remote (secondary response experience is particularly valuable)
• Office work experience

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Preferred Experience​​​​​

• Native Japanese
• Good communication skills