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韓国語カスタマーサポート（韓国語ネイティブレベル＆英語＆日本語N2）
| Hiring Company | 外資系購入代行会社 |
| Location | Osaka Prefecture, Osaka-shi Chuo-ku |
| Job Type | Permanent Full-time |
| Salary | 3 million yen ~ Negotiable, based on experience |
Job Description
◆仕事内容
Customer Inquiry Handling
・Customer support via chat (no phone calls)
・Collaboration and reporting with other departments using internal systems
Efficiency Improvement and Business Process Improvement
・Data analysis and service improvement proposals
・Error reporting and corrective testing
Management of Remote Operators
・Quality improvement and feedback
・Follow-up on daily operations
Other related tasks (translation, etc.)
◆福利厚生
・年1回昇給
・交通費支給（月3万まで）
・残業代（分単位で支給）
・雇用保険、国民健康保険、労災保険
・ドレスコードはビジネスカジュアル（スーツ不問）
・社内イベント（社員旅行、飲み会など）
・語学レッスン
・資格取得支援
・部活動の支援
・フリードリンク
General Requirements
| Minimum Experience Level | Over 1 year |
| Career Level | Mid Career |
| Minimum English Level | Business Level |
| Minimum Japanese Level | Business Level |
| Other Language | Korean - Native Level |
| Minimum Education Level | Technical/Vocational College |
| Visa Status | Permission to work in Japan required |
Required Skills
Must-Have Skills
- Korean: Native level required
- Japanese language proficiency of JLPT N2 or higher *No qualifications required
- Business-level English proficiency (TOEIC 800 or higher) *No qualifications required
Preferred Skills
- Experience in the cross-border e-commerce industry or customer support
- Translation experience
- Basic HTML knowledge
- Other language skills
- Practical work experience at a small or medium-sized company
Job Location
- Osaka Prefecture, Osaka-shi Chuo-ku
Work Conditions
| Job Type | Permanent Full-time |
| Salary | 3 million yen ~ Negotiable, based on experience |
| Work Hours | 9:15 AM – 6:15 PM PM (8 working hours / 1 hour break) |
| Holidays | ・週休二日制 ・年末年始休暇 ・年間有給休暇 ・長期連続休暇取得可 |
| Industry | Distribution |
Job Category
- Customer Service, Secretary and Administration Jobs > Customer Service, Customer Success Jobs
- Customer Service, Secretary and Administration Jobs > Call Center SV, Leader, Manager Jobs
- Customer Service, Secretary and Administration Jobs > Other (Customer Service, Secretary and Administration)
Company Details
| Company Type | Small/Medium Company (300 employees or less) - International Company |
