CR/118703 | [New Graduate Welcome] Japanese Speaking IT Support Officer

Company Overview
A company is hiring for an IT Support Officer position. The organisation operates in an international environment and is seeking a motivated and enthusiastic Tech-related graduate who is eager to begin their career in IT.

This is an excellent opportunity for a recent graduate to gain hands-on experience across end-user support, cloud technologies, cybersecurity, infrastructure, business applications, and IT projects while developing their technical and professional skills in a supportive environment.

Job Description

• Provide first-line IT support to users both remotely and in person, ensuring effective resolution of day-to-day technical issues.

• Configure, maintain, and support laptops, desktops, mobile devices, and other IT equipment.

• Support Microsoft Windows and Microsoft 365 applications, including Outlook, Teams, SharePoint, and OneDrive.

• Assist with user onboarding and offboarding activities, including account setup and equipment preparation.

• Support cloud-based administration activities involving Microsoft Intune, Entra ID, and related technologies.

• Maintain IT assets, documentation, procedures, and records while carrying out routine maintenance, checks, and updates.

• Contribute to IT projects, technology deployments, system upgrades, vendor coordination, and good IT security practices across the organisation.
   

Qualifications

• Recent degree in Computer Science, Information Technology, Cybersecurity, Software Engineering, Information Systems, or a related technology-focused discipline.

• Good understanding of Microsoft Windows operating systems and PC and Server hardware.

• Good understanding of networking and IT infrastructure.

• Good knowledge of Microsoft Office / Microsoft 365.

• Good understanding of cloud infrastructures.

• Strong problem-solving skills.

• Excellent interpersonal, written, and verbal communication

• Good organisational skills and attention to detail.

• Positive, professional and approachable.

• Strong willingness to learn and develop technically.