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PR/148217 | Customer Service Executive
| Location | Malaysia, Johor |
| Job Type | Permanent Full-time |
| Salary | Negotiable, based on experience |
Job Description
- Location: Tampoi, Johor
- Industry: Manufacturing (5 days/week)
- Communicate with customers and understand their needs and identify sales opportunities / develop potential customers and follow up on leads
- Create and manage customers account.
- Work collaboratively with internal and external stakeholders to provide customers with quality services
- Maintain a high degree of professionalism with customers to establish and create a good customer experience.
- Manage customer database and prepare costing / analysis reports
- Manage customer complaints, provide appropriate solutions and follow-up to ensure resolution.
- Support office administration and other tasks as assigned by the supervisor.
- Degree/Diploma in Business Studies, Marketing, or any related field.
- 2-3 years experience in manufacturing industry.
- Good communication and interpersonal skills.
Notice: By submitting an application for this position, you acknowledge and consent to the disclosure of your personal information to the Privacy Policy and Terms and Conditions, for the purpose of recruitment and candidate evaluation.
Privacy Policy Link: https://www.jac-recruitment.my/privacy-policy
Terms and Conditions Link: https://www.jac-recruitment.my/terms-of-use
General Requirements
| Minimum Experience Level | Over 1 year |
| Career Level | Mid Career |
| Minimum English Level | Fluent |
| Minimum Japanese Level | None |
| Minimum Education Level | Associate Degree/Diploma |
| Visa Status | No permission to work in Japan required |
Job Location
- Malaysia, Johor
Work Conditions
| Job Type | Permanent Full-time |
| Salary | Negotiable, based on experience |
| Industry | Other (Manufacturing) |
