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Job ID : 1612731 Date Updated : September 15th, 2026

PR/161094 | Customer Service Expert (industries components)

Location Malaysia, Kuala Lumpur
Job Type Permanent Full-time
Salary Negotiable, based on experience

Job Description

COMPANY OVERVIEW

One of the biggest supplier company of industrial automation, manufacturing, and engineering components is seeking a Customer Service Expert to join the team. This role involves responsible for managing customer inquiries, process orders and quotations, coordinate deliveries with internal and external stakeholders, and resolve order-related issues to ensure excellent customer service.

 

JOB RESPONSIBILITIES

  • Handle customer inquiries and provide timely support.

  • Process quotations, orders, and purchase requests.

  • Coordinate with suppliers, logistics, and internal teams to ensure smooth deliveries.

  • Resolve customer issues related to orders, pricing, and shipments.

  • Monitor order progress and support process improvements.

     

JOB REQUIREMENTS

  • Diploma or Degree qualification.

  • Experience in customer service, sales support, or order processing.

  • Good communication and problem-solving skills.

  • Familiar with Microsoft Office and Outlook.

  • Able to work in a fast-paced environment and manage multiple tasks.

 

#LI-JACMY

#countrymalaysia

Notice: By submitting an application for this position, you acknowledge and consent to the disclosure of your personal information to the Privacy Policy and Terms and Conditions, for the purpose of recruitment and candidate evaluation.

Privacy Policy Link: https://www.jac-recruitment.my/privacy-policy
Terms and Conditions Link: https://www.jac-recruitment.my/terms-of-use

General Requirements

Minimum Experience Level Over 3 years
Career Level Mid Career
Minimum English Level Fluent
Minimum Japanese Level None
Minimum Education Level Associate Degree/Diploma
Visa Status No permission to work in Japan required

Job Location

  • Malaysia, Kuala Lumpur

Work Conditions

Job Type Permanent Full-time
Salary Negotiable, based on experience
Industry Industrial Facilities

Job Category