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PR/161072 | Senior Order Management Executive (power tools)
| Location | Malaysia, Subang Jaya, Selangor. |
| Job Type | Permanent Full-time |
| Salary | Negotiable, based on experience |
Job Description
COMPANY OVERVIEW
JOB RESPONSIBILITIES
Handle customer inquiries and requests via phone, email, chat, and walk-in channels.
Process customer orders, invoices, delivery orders, and related documentation accurately.
Manage customer complaints, investigate issues, and ensure timely resolution.
Coordinate with internal departments and branches to ensure stock availability and delivery fulfillment.
Prepare reports, maintain customer records, and support promotional pricing updates in CRM System.
JOB REQUIREMENTS
Diploma or higher qualification.
Proficient in Microsoft Excel and Word; ERP system experience is an advantage.
Strong attention to detail and accuracy in handling tasks.
Good communication and interpersonal skills with a customer-focused attitude.
Able to communicate in English and Bahasa Malaysia; Mandarin/Chinese is an added advantage.
#LI-JACMY
#countrymalaysia
Notice: By submitting an application for this position, you acknowledge and consent to the disclosure of your personal information to the Privacy Policy and Terms and Conditions, for the purpose of recruitment and candidate evaluation.
Privacy Policy Link: https://www.jac-recruitment.my/privacy-policy
Terms and Conditions Link: https://www.jac-recruitment.my/terms-of-use
General Requirements
| Minimum Experience Level | Over 3 years |
| Career Level | Mid Career |
| Minimum English Level | Fluent |
| Minimum Japanese Level | None |
| Minimum Education Level | Associate Degree/Diploma |
| Visa Status | No permission to work in Japan required |
Job Location
- Malaysia, Subang Jaya, Selangor.
Work Conditions
| Job Type | Permanent Full-time |
| Salary | Negotiable, based on experience |
| Industry | Industrial Facilities |
