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PR/120298 | Customer Service Officer
| Location | Thailand, Bangkok |
| Job Type | Permanent Full-time |
| Salary | Negotiable, based on experience |
Job Description
Position: Customer Service Officer
Salary: THB 18,000 - 20,000
Location: Sukhumvit 21 (Asoke)
- Working hours: Monday–Friday, 8:30 AM–5:30 PM
Responsibilities
Deliver professional and timely customer support to ensure high customer satisfaction.
Act as the main contact for customer inquiries and coordinate sales orders, deliveries, and requests via phone and email.
Process sales orders and prepare related shipping, import, and export documentation.
Coordinate with internal teams, suppliers, logistics providers, and customers to ensure smooth order fulfillment.
Provide sales administration and operational support to the Sales team.
Maintain accurate customer records, reports, and documentation.
Perform administrative tasks to support daily business operations.
Carry out other duties assigned by management as required.
Qualifications:
Fresh graduates with excellent English communication skills are encouraged to apply.
Strong interpersonal, communication, and coordination abilities, with a customer-focused mindset.
Proficiency in Microsoft Office applications, particularly Excel; analytical skills will be considered an advantage.
Previous experience in customer service, sales support, order management, or the packaging industry is an advantage.
Notice: By submitting an application for this position, you acknowledge and consent to the disclosure of your personal information to the Privacy Policy and Terms and Conditions, for the purpose of recruitment and candidate evaluation.
Privacy Policy Link: https://www.jac-recruitment.th/privacy-policy
Terms and Conditions Link: https://www.jac-recruitment.th/terms-of-use
General Requirements
| Minimum Experience Level | No experience |
| Career Level | Mid Career |
| Minimum English Level | Daily Conversation |
| Minimum Japanese Level | None |
| Minimum Education Level | Associate Degree/Diploma |
| Visa Status | No permission to work in Japan required |
Job Location
- Thailand, Bangkok
Work Conditions
| Job Type | Permanent Full-time |
| Salary | Negotiable, based on experience |
| Industry | IT Consulting |
