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Manhattan Active WMS System Support Engineer
| Hiring Company | IN_Subcon |
| Location | Tokyo - 23 Wards |
| Job Type | Contract |
| Salary | Negotiable, based on experience |
Job Description
- Customer: Apparel and Fashion
- Location: Yotsukaido, Chiba, Japan (onsite 5 days a week)
- Start Date: Immediate
- Duration: 6 months (Extendable: Yes)
- Language Skills: Japanese & English – Business Level.
Required Qualifications
- SQL
- Database knowledge
- Good to have ITIL
- Coordination with on-site users, offshore support teams, and development teams
- Knowledge E2E flow of Manhattan Active WMS (mandatory) and issues related to but not limited to
- Receiving and Putaway/Waving/Allocating/Task/ Replenishments
- Hans in experience on
- Initial review/research of reported incidents
- Configure & testing
- Collaborative working with Manhattan is required in some cases
- Define business logic for request
- Providing detail analysis of a problem to Manhattan in order to get resolution
- RCA & Resolution within SLA
- Support team members for RCA & Resolution
- Take lead and accountability in case of P1/P2 cases
Desirable Skills
- SQL
- MS Office
- English and Japanese
- AMS Support (Good to have)
- Basic knowledge of API
- Incident Response
- System Analysis
- Teamwork
- Database Management
- Incident Management (using Service Now)
General Requirements
| Minimum Experience Level | Over 3 years |
| Career Level | Mid Career |
| Minimum English Level | Business Level |
| Minimum Japanese Level | Business Level |
| Minimum Education Level | Associate Degree/Diploma |
| Visa Status | Permission to work in Japan required |
Job Location
- Tokyo - 23 Wards
Work Conditions
| Job Type | Contract |
| Salary | Negotiable, based on experience |
| Industry | IT Consulting |
