PR/096054 | Senior Accounting Service Manager

Company and Job Overview
JAC’s client, a professional services firm, is seeking for a Senior Accounting Service Manager position
Location: Ho Chi Minh City
Job Responsibilities

1. Service Delivery & Technical Management

• Take overall responsibility for the quality, timeliness, and effectiveness of accounting and tax services provided to clients.

• Ensure the accurate and timely preparation and submission of financial statements, tax reports, management reports, and other compliance-related documents in accordance with applicable regulations and client commitments.

• Review issues arising during service delivery, assess risks, identify root causes, and propose appropriate solutions.

• Establish and standardize technical approaches and professional practices across engagements while coordinating effectively with internal teams.

• Support and guide Managers in handling complex accounting and tax matters.

2. Client Relationship & Business Management

• Maintain and develop strong relationships with clients to ensure high levels of satisfaction and service quality.

• Manage service contracts, resource allocation, and departmental productivity effectively.

• Be accountable for achieving business targets, including Revenue, Gross Profit (GP), and Operating Profit (OP).

• Collaborate with the Board of Directors (BOD) in planning, budgeting, and implementing operational improvement initiatives.

3. People Management & Development

• Lead, mentor, and develop Managers, Senior Consultants, Consultants, and Junior Consultants.

• Set performance objectives, conduct evaluations, and support employees' career development.

• Build succession plans and strengthen the leadership and technical capabilities of management-level staff.

• Allocate resources efficiently, resolve performance issues and workplace conflicts, and maintain team stability and engagement.

4. Training & Capability Development

• Stay updated on changes in accounting, taxation, and relevant legal regulations.

• Develop professional training plans for the Ho Chi Minh City office and coordinate with the Hanoi team to establish company-wide training programs and share practical case studies.

• Promote a culture of continuous learning and knowledge sharing within the department.

5. Collaboration & Process Improvement

• Represent the Accounting Team in collaborating with other departments to align working principles and operational procedures.

• Propose and implement process improvements to enhance service quality and operational efficiency.

• Participate in developing, standardizing, and strengthening professional procedures and risk control mechanisms throughout service delivery.

6. Strategic Development

• Recommend solutions to improve service quality and the company’s competitive advantage.

• Monitor market trends, regulatory developments in accounting and taxation, and evolving client needs.

• Participate in professional seminars and industry forums; propose ideas for service enhancement, process optimization, and talent development.

Support the Board of Directors in formulating and implementing accounting service development strategies.
Job Requirements

• Bachelor’s degree in Accounting, Auditing, Finance, or a related discipline.

• Minimum of 10 years of experience in accounting and taxation, including at least 5 years in a management role.

• Proven experience in managing accounting outsourcing services.

• Strong knowledge of Vietnamese accounting, taxation, and corporate regulations.

• Excellent leadership, people management, coaching, and client relationship management skills.

• Good command of spoken and written English.

• Professional certifications such as Vietnam CPA (mandatory), ACCA, CPTA, or equivalent are preferred.

• Strategic mindset, proactive attitude, high sense of responsibility, and the ability to perform effectively under pressure

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