Senior Account Executive

Overview
We are seeking a high-performing Senior Account Executive to drive new business growth while managing and expanding key strategic accounts. This role is suited for an experienced IT services sales professional with a strong network in Japan and a proven track record in selling managed services, support contracts, and resource-based engagements.
You will play a critical role in growing our presence across Japan and APAC by identifying opportunities, engaging senior decision-makers, and converting relationships into long-term revenue.

Key Responsibilities
Business Development (70%)

• Identify, develop, and close new business opportunities across Japan and APAC
• Generate leads through your existing network, referrals, and market engagement
• Build relationships with CIOs, CTOs, IT leaders, procurement, and C-level stakeholders
• Position the company as a trusted IT services partner for enterprise clients
• Sell solutions including:
  • Managed IT services
  • IT support contracts (on-site and remote)
  • FTE / resident engineer services
  • IT professional and consulting services
  • Infrastructure and workplace technology projects
• Develop proposals, pricing, and account strategies with internal teams
• Manage the full sales lifecycle from prospecting to contract closure
• Participate in industry events, networking forums, and partner activities

Account Management (25%)

• Manage and grow selected strategic accounts
• Maintain strong relationships to drive retention and satisfaction
• Identify upsell and cross-sell opportunities
• Support contract renewals and long-term account planning
• Collaborate with delivery teams to ensure successful execution

Market & Strategy (5%)

• Monitor market trends, client needs, and competitor activity
  Provide insights to improve sales strategy and positioning

Requirements
Experience

• 5–12 years in B2B sales, business development, or account management within IT services / MSP / SI / consulting
• Strong track record selling recurring services and managed services
• Experience with enterprise clients and complex sales cycles
• Proven ability to meet or exceed revenue targets
• Established professional network in Japan preferred

Knowledge

• Understanding of IT infrastructure, cloud, networking, and managed services
• Familiarity with OPEX/CAPEX, ROI, and recurring revenue models

Skills

• Strong business development and relationship management skills
• Excellent communication, negotiation, and presentation abilities
• Commercially driven and results-oriented
• Self-motivated and able to work independently
• Strong ownership, problem-solving, and organizational skills
• Collaborative mindset in multicultural environments

Language

• Japanese: Native
• English: Business level