求人ID : 962590 更新日 : 2019年10月30日

Service Delivery Manager

勤務地 東京都 23区
勤務形態 契約
給与 経験考慮の上、応相談

募集要項

Service Delivery Management of projects

  • Manage project progress (data center, user support, infrastructure support, asset management, IMACD, etc.) both from business and technical point of view, report to appropriate teams/clients
  •  Monitor SLAs. Correspond to emergency incidents/tasks
  •  Support activities of on-site engineers
  •  Support project transition processes
  •  Raise with clients, internal teams (global/local teams, sales, engineers, etc.), and partners. Provide language support (English/Japanese) support when required

Pre-sales/post-sales activities

  • Planning/implementation of user support/data center projects (resource management, budget control, support plan establishment, etc.)
  • Raise as a SPOC for local internal teams, global teams, clients, vendors, etc. for smooth communications

応募必要条件

職務経験 3年以上
キャリアレベル 中途経験者レベル
英語レベル ビジネス会話レベル
日本語レベル ビジネス会話レベル
最終学歴 高等学校卒
現在のビザ 日本での就労許可が必要です

スキル・資格

Requirements

  • +2 years of equivalent experience; service delivery, project management, project coordination, or equivalent
  • *3 years of experience supporting IT infrastructure operations projects
  • Should possess technical background and knowledge in end user support and data center support projects
  • Understanding of business side management; pre-sales/post sales support, direct communication with the client, vendor management, etc.
  • Business level English and Japanese (reading, writing, speaking) is mandatory

勤務地

  • 東京都 23区

労働条件

勤務形態 契約
給与 経験考慮の上、応相談
アウトソーシング会社情報

株式会社バイオス

Service Delivery Manager - 962590

会社説明

BiOS was formed in 1998 (as a division of LINC Media Inc.) and has evolved into a premier IT solutions and outsourcing company.  With this evolution BiOS was spun off from LINC Media to create a separate and independently operating company in 2010, now registered as BiOS Inc. BiOS provides solutions and services to a wide range of small and large foreign firms in Japan.

Over the years BiOS has developed the benchmark for bilingual IT Solutions in Tokyo, built on the principle of providing honest and affordable services customized and tailored to our client’s needs.

We are always looking for bilingual IT professionals to join our onsite and internal teams. We pride ourselves in recruiting talented and ambitious engineers from all over the world.

Currently our teams include bilingual technical, sales and administration staff from more than 10 countries making BiOS a dynamic IT Team where intellect and creativity and a strong work ethic are all rewarded.

Start your future today with BiOS.