求人ID : 884687 更新日 : 2019年11月11日
Opportunity to develop your HR Career

HR Shared Service Specialist

採用企業 A leading Pharmaceuticals company
勤務地 東京都 23区
勤務形態 正社員
給与 500万円 ~ 700万円

募集要項

This is a Shared Service Specialist position. 
The Shared Service Specialist, is responsible for routine customer service inquiries related to the service catalog (e.g., HR, Payroll, Benefits, etc.) and provides Employee Self-Service and Manager Self-Service support.  The role opens tickets / cases, and answers HR customer questions through the assistance of standard screens, scripts, and developed procedures for inquiry resolution. 

Answers general questions and redirects misplaced calls.
Leverages procedures, policy manuals, knowledge databases, other reference materials, etc. to assist in answering Employee and Manager inquiries and resolving Employee and Manager HR challenges.
Guides HR Employee Self-Service and Manager Self-Service transactions.
Executes select HR related transactions (e.g., data changes) or appropriately escalates issues as needed.
Inputs data into Workday to transact on customer requests.

応募必要条件

職務経験 1年以上
キャリアレベル 中途経験者レベル
英語レベル ビジネス会話レベル
日本語レベル 流暢
最終学歴 専門学校卒
現在のビザ 日本での就労許可が必要です

スキル・資格

Familiarity with HR services / processes
Familiar with HRIS (Workday, Time and Attendance and other HR systems)
Ability to learn organization specific knowledge around HR processes and scope of services

 

 

DKA JO-190415-187787

勤務地

  • 東京都 23区

労働条件

勤務形態 正社員
給与 500万円 ~ 700万円

採用企業情報

会社の種類 大手企業 (300名を超える従業員数) - 外資系企業
人材紹介企業情報

RGF Professional Recruitment Japan

HR Shared Service Specialist - 884687

会社説明

RGF Professional Recruitment Japan provides bilingual professionals to multinational corporations. We are functional recruiters focusing on Finance & Accounting, Banking, Legal, HR & GA, Logistics, Telecoms, Sales & Marketing, and Technology.