求人ID : 884656 更新日 : 2019年04月15日

Service Desk Engineer (Internal)

採用企業 株式会社バイオス
勤務地 東京都 23区, 新宿区
勤務形態 契約
給与 経験考慮の上、応相談

募集要項

・ As a Service Desk Engineer, you should be able to do system administration, Incident/problem determination and resolution on Incident, Problem, Change, escalation and configuration management, service incidents and queries within the agreed service levels.
・Perform Service Requests based on Standard Operating Procedures.
・Work on scheduled tasks as part of Change Management.
・Should be able to handle issues independently and suggest/ implement services improvements plans.
・Should be able to identify and proactively escalate issues to lead or Manager
・VIP Support
・Client Support Management
・Minimum work experience: 3 Years

応募必要条件

職務経験 3年以上
キャリアレベル 中途経験者レベル
英語レベル 流暢
日本語レベル 流暢
最終学歴 高等学校卒
現在のビザ 日本での就労許可が必要です

スキル・資格

- Must be either native in Japanese; or, native in English

- Previous experience working as a IT Service Desk Engineer, or, IT Help Desk

- Client Support experience

- Excellent communication skills

勤務地

  • 東京都 23区, 新宿区

労働条件

勤務形態 契約
給与 経験考慮の上、応相談
採用企業情報

株式会社バイオス

Service Desk Engineer (Internal) - 884656

会社説明

BiOS was formed in 1998 (as a division of LINC Media Inc.) and has evolved into a premier IT solutions and outsourcing company.  With this evolution BiOS was spun off from LINC Media to create a separate and independently operating company in 2010, now registered as BiOS Inc. BiOS provides solutions and services to a wide range of small and large foreign firms in Japan.

Over the years BiOS has developed the benchmark for bilingual IT Solutions in Tokyo, built on the principle of providing honest and affordable services customized and tailored to our client’s needs.

We are always looking for bilingual IT professionals to join our onsite and internal teams. We pride ourselves in recruiting talented and ambitious engineers from all over the world.

Currently our teams include bilingual technical, sales and administration staff from more than 10 countries making BiOS a dynamic IT Team where intellect and creativity and a strong work ethic are all rewarded.

Start your future today with BiOS.