Technical Solutions Operations Specialist - 726443

Technical Solutions Operations Specialist

募集職種

採用企業名
オートデスク株式会社
求人ID
726443  
勤務形態
正社員  
勤務地
東京都 23区, 中央区
最寄駅
都営大江戸線、 勝どき駅
給与
経験考慮の上、応相談
更新日
2018年08月13日 08:50

応募必要条件

職務経験
3年以上  
キャリアレベル
中途経験者レベル  
英語レベル
流暢  
日本語レベル
日常会話レベル  
最終学歴
大学卒: 学士号  
現在のビザ
日本での就労許可が必要です  

募集要項

Position Overview 

     The Technical Solutions Operations Specialist dedicated to helping Technical Solutions Executives develop and close win-win Named Account business agreements with Autodesk’s “Must Win” customers on a global basis.

     The Technical Solutions Operations Specialist partners with Technical Solutions Executives to develop and close Named Account agreements constructed to support deep long-term business relationships, based on a well-designed technical solution.

     The primary Technical Solutions Operations Specialist contributions to this business, supported by the Technical Solutions Program Executive include: driving technology thought leadership into our account relationships, accomplishing deep technical discovery of customer pains and goals, designing the Autodesk solutions that will address those needs, and working closely with internal and external customer success and services organizations to plan and propose a comprehensive solution for customers.

Responsibilities

  • Project & program manage internal processes to support the Technical Solutions Team
  • Identifying, standardizing & digitizing Technical Solutions processes across industries and geographies
  • Effectively leverage Autodesk Named Account sales processes, tools, and methodologies and internal processes to maximize sales opportunities
  • Process coordination to determine the services resourcing mix
  • Support the Technical Solutions Executive to obtain approval on Customer Success Plans
  • Be the subject matter expert for processing services deals
  • Advisor to Technical Solutions Executives on revenue implications for services deal structure
  • Collect & disseminate knowledge sharing, documents & best practice within the Technical Solutions Team. Develop, monitor & update the knowledge sharing infrastructure to best inform & connect the Technical Solutions Team
  • Create & maintain the infrastructure for Technical Solutions team skills & police the content
  • Be the reference between the Technical Solutions Team & the wider Autodesk family on one off internal initiatives
  • Technical Solutions central coordinator for internal and external service providers
  • Maintain onboarding documentation. Assist in the internal training & onboarding of new hires to the Technical Solutions Team
  • Develop & maintain good relationship with Technical Solution Executives
  • Develop & maintaining strong working relationships across geographies and functions (Customer Success Services, Finance, Legal, Product divisions, Sales, Project Accounting, Sales Operations)

スキル・資格

Minimum Qualifications

  • Excellent English required, plus at least one local language depending on geography supported
  • Competent at aggregating & leveraging data to help drive decisions
  • Experience in project management. Capable of managing many projects at the same time
  • Experience of centralizing & standardizing knowledge sharing
  • Proficient computer skills. Experience with Sharepoint, O365, or team sharing platforms
  • Desire to learn new skills & willingness to undertake critical tasks & projects
  • Able to work independently & remotely, with little direct supervision, with a focus on customer service
  • Positive & dynamic “can do” attitude
  • Knowledge of Autodesk, or prior experience with Autodesk a plus
  • Understanding of licensing

会社説明

オートデスクについて

オートデスクは、3D 技術を使ったデザイン・設計、エンジニアリング、エンターテインメント向けソフトウェアのリーディング企業です。1982 年に AutoCAD を発売して以来、さまざまな 3D ソフトウェアを世界に提供しています。

製造、建築、土木インフラ、CG/映像などの分野の設計者やデザイナーは、新しい作品や物を実際に作る前に、そのアイデアをコンピューターでデザイン・設計、可視化、シミュレーションします。オートデスクのソフトウェアはこうした用途で利用されています。ヒット映画の視覚効果、エネルギーを自ら作るビル、電気自動車、発電もする電池など、私たちの身の回りにある多くのものはオートデスクの 3D ソフトが利用されています。

また、当社のデザイン テクノロジーはモバイル端末でも利用できます。デザイナーやクリエイターだけでなく、学生や一般の方々も、アイデアを形にして世界の人たちとシェアできるのです。

友達に送る

  

ログイン

新規登録