Work Hours: 37.5 hours per week (7.5 hour shift)
8:00 to 20:15 Monday to Friday
8:30 to 17:00 Saturday
IT Operations Manager, Computer Services
Temple University, Japan Campus (TUJ) is able to sponsor a visa for this position.
Salary & Benefits:
Commensurate with experience.
Eleven days paid vacation in the first year, increasing to 20 days after 6 years of employment, plus 5 paid “personal and sick days” each year. In addition, approximately 2 weeks university-wide break over Christmas/New Year. Japanese social insurance and pension, commuting allowance, and tuition benefits for Temple University, Japan Campus (TUJ) programs.
Overview of position:
TUJ Computer Services provides technical support for all the other departments at TUJ, including the business office and the library as well as the various academic departments. Our main customers are the student body, the faculty and staff, the library, and the other departments in TUJ, and we support a wide variety of systems and computers from Unix, Windows to Mac, as well as a variety of software from Office applications to graphic and design applications. The office also provides engineering support, guidance and training, as well as many types of internal "consultancy," depending on the needs of the students, staff or faculty.
The Help Desk Lead will manage the help desk to ensure high level support for TUJ staff, faculty and students to provide the best possible computing experience.
Required Qualifications and Experience:
Preferred Qualifications and Experience:
Temple University, Japan Campus (TUJ), was established in 1982 as an international campus of Temple University in Pennsylvania State, U.S.A. As the first and largest foreign university in Japan, TUJ was designated the first “Foreign University, Japan Campus” by the Ministry of Education, Culture, Sports, Science and Technology in 2005. All classes at TUJ are taught in English, and the curriculum, credits and degrees offered are the same as those of the main campus. Besides undergraduate and graduate studies (Masters and Doctoral programs in TESOL, Law School and MBA), to accommodate a broad demand for international education, TUJ has expanded its programs to non-credit Academic English and Continuing Education. Including the participants in the Corporate Education programs, TUJ is a home for more than 3,200 learners from over 60 different countries. For more information about TUJ, please visit the TUJ website: www.tuj.ac.jp