Technical Support Engineer - DB Management - 634218

Technical Support Engineer - DB Management

DB Software Tech Support

募集職種

人材紹介会社
マイケル・ペイジ・インターナショナル・ジャパン株式会社
求人ID
634218  
勤務形態
正社員  
勤務地
東京都 23区
給与
700万円 ~ 1000万円
勤務時間
9am to 5:30pm
更新日
2016年11月29日 11:08

応募必要条件

キャリアレベル
中途経験者レベル  
英語レベル
ビジネス会話レベル  
日本語レベル
ネイティブ  
最終学歴
大学卒: 学士号  
現在のビザ
日本での就労許可は必要ありません  

募集要項

Our client is seeking a Technical Support Engineer to support customers on our database management solutions for Oracle and SQL Server. You must possess excellent analytical, problem solving, oral and written communication skills, be independent, self-motivated, a team player and have a people-oriented personality. Engineers will work independently and as part of a team using their skills to solve customer's technical issues in various Oracle, SQL Server, Sybase environments.


Client Details

Our client is a multinational software company with roughly 50 people in Japan.
The main products are data-base management and data-protection software for enterprise customers.


Description

Our client's database products cover multiple platforms and databases so your ability to adapt to new technologies and learn quickly is essential. We are looking for versatile individuals who enjoy helping customers resolve technical problems, enjoy learning new technology, and who can operate in a fast paced environment where production databases are supported.



Job Offer

- Permanent employee
- Regular working schedule: Monday to Friday, 9am to 5:30pm (1 hour lunch break) - overtime upon discretionary scheme
- Holidays: Saturday, Sunday and National Holidays
- Benefits: Social Insurance, transportation





Page Group Japan is acting as an Employment Agency in relation to this vacancy.

スキル・資格

- Field incoming technical issues from customers
- Maintain a personal queue of ongoing customer issues until resolution
- Interface with R&D resources to bring escalated issues to resolution
- Document all customer/case details in a case management system
- Create knowledge base articles from resolved issues for future use by customers and internal personnel
- Act as a customer advocate

会社概要

Our client is a multinational software company with roughly 50 people in Japan.
The main products are data-base management and data-protection software for enterprise customers.

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