Helpdesk Manager at Famous Food Company - 633559

Helpdesk Manager at Famous Food Company

Possible to transfer abroad

募集職種

人材紹介会社
マイケル・ペイジ・インターナショナル・ジャパン株式会社
求人ID
633559  
勤務形態
正社員  
勤務地
東京都 23区
給与
経験考慮の上、応相談
更新日
2016年11月22日 10:30

応募必要条件

キャリアレベル
中途経験者レベル  
英語レベル
ビジネス会話レベル  
日本語レベル
流暢  
最終学歴
短大卒: 準学士号  
現在のビザ
日本での就労許可は必要ありません  

募集要項

This famous food company is looking for a helpdesk manager, who would supervise L1 helpdesk (vendor) and onsite vendors, make sure SLA agreement is met and act as L2 support for users.


Client Details

This is a famous European food company which employees more than 500 people in Japan. The company headquarter in Japan is Tokyo (work location of this position). Company has very international atmosphere, flexible working hours, good work-life balance and flexibility for employees to move abroad.


Description

The key responsibilities for this role will be to:

*Manage infrastructure of day-to-day on going, in her / his field of activities; ensure maintenance and development of the IT infrastructure
*Build an effective organization to provide proper level of support to IS team & end users
*Ensure effective support by defining & monitoring internal SLAs and KPIs
*Coordinate & implement infrastructures or systems in compliance with standards and SLAs
*Contribute to projects to deploy / enhance solutions & procedures together with other IS/IT teams
**Propose improvement actions & contribute to IT innovations




Job Offer

- Great work-life balance
- Opportunity to transfer abroad
- International working environment




Page Group Japan is acting as an Employment Agency in relation to this vacancy.

スキル・資格

*More than 5 years experience on IT customer support : client side, computer hardware and software, printers, help-desk, on-site-support
*Knowledge of computer setup, mastering technology and software distribution
*English : Business Level
*Japanese : Advanced Level

会社概要

This is a famous European food company which employees more than 500 people in Japan. The company headquarter in Japan is Tokyo (work location of this position). Company has very international atmosphere, flexible working hours, good work-life balance and flexibility for employees to move abroad.

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