Systems Engineer - 632942

Systems Engineer

ITIL

募集職種

人材紹介会社
ビジョンコンサルティングサービシズ株式会社
求人ID
632942  
会社の種類
外資系企業  
外国人の割合
外国人 少数
勤務形態
正社員  
勤務地
東京都 23区
給与
600万円 ~ 900万円
ボーナス
給与: ボーナス込み
更新日
2016年12月05日 16:10

応募必要条件

職務経験
6年以上  
キャリアレベル
中途経験者レベル  
英語レベル
ビジネス会話レベル  
日本語レベル
ネイティブ  
最終学歴
大学卒: 学士号  
現在のビザ
日本での就労許可が必要です  

募集要項

Job Summary

The Systems Engineer is responsible for answering inbound interactions through email/chat/phone and working with customers on their issues through resolution.  This is accomplished by having a team oriented and highly challenging work environment.

Major Responsibilities/Activities

  • Primary customer contact for providing accurate and creative technical solutions to user problems of moderate and difficult nature
  • Research, resolve, and respond to questions received via telephone calls, email, web, and web chats in a timely manner
  • Assist in the resolution of user and support issues among company sites to assist in timely distribution of knowledge back to our customer base
  • Acquire and maintain current knowledge of relevant product offerings and support policies in order to provide technically accurate solutions to customers
  • Participate in team projects that enhance the quality or efficiency of support service
  • Develop and deploy test systems and networks
  • Continually enhance technical and professional skills

 

スキル・資格

  • Minimum Requirements

    ·       Written and verbal communication skills

    ·       Customer service skills

    ·       Microsoft Office skills (e.g. Word, Excel, PowerPoint and Outlook)

    ·       Knowledge of Voice over IP (VoIP), telephony, and related technical terminology

    ·       Complex problem-solving and analytical skills

    ·       Ability to present complex information in a clear, concise manner

    ·       Ability to work in a team environment

    ·       Ability to multi-task, prioritize and be detail-oriented

    ·       Ability to take initiative and be proactive

    ·       Bachelor’s degree or equivalent in work experience

     

     

    Work Context

    ·       Communicates regularly with customers, colleagues, and management

    ·       Uses computer frequently; sits at desk 85% of the work day

    ·       Occasionally travels to customer and business sites, including international locations

    ·       Scheduled for after-hours support to handle emergency situations

For more information about this and similar Opportunities, please contact mike@visionconsulting.jp

会社概要

Based in Tokyo, Japan, Vision Consulting Services K.K. primarily supports multinational IT firms with Japan offices. Our range of HR services include Executive Search, Permanent Placement & Temporary Staffing services.

We specialize in recruiting mid-career to senior bilingual Japanese professionals for a diverse range of industries, with particular expertise in Information Technology.  Our clients include Software Vendors,  IT Consulting and System Integrators, Hardware & Telecommunications, and Web Services companies   We are a licensed recruitment agency for both Permanent and Temporary Staffing services, much of our business comes from referrals and long-term clientele.

We are Hiring at Vision Consulting Services K.K. in Tokyo!

For more information please visit:   www.visionconsulting.jp

 

Company name:    Vision Consulting Services K.K.

Founder:                Curtis Mackenzie

Business:              Staffing & Human Resource Solutions

Employees:           15-20 (Including Main Office and “Haken” Onsite staff)

Address:               Minami Azabu, TMD Building 7F
                              Minami Azabu 2-12-7, Minato-ku, Tokyo, 106-0047

                               t. +81(0)3-5765-2626
                               f. +81(0)3-5765-2627

Licences:               Recruitment License #13-ユ-302146
                               Temporary Staffing License # 特13-307468

Capitalization:        35,000,000 JPY

 

 

友達に送る

  

ログイン

新規登録