Tier 2 Support Engineer for Enterprise infra Software - 632826

Tier 2 Support Engineer for Enterprise infra Software

LINUX MySQL SQL SMTP Application support

募集職種

人材紹介会社
ビジョンコンサルティングサービシズ株式会社
求人ID
632826  
会社の種類
中小企業 (従業員300名以下) - 外資系企業  
外国人の割合
外国人 少数
勤務形態
正社員  
勤務地
東京都 23区
給与
700万円 ~ 1100万円
ボーナス
固定給+ボーナス
更新日
2016年12月02日 09:23

応募必要条件

職務経験
3年以上  
キャリアレベル
中途経験者レベル  
英語レベル
ビジネス会話レベル (英語使用比率: 50%程度)  
日本語レベル
流暢  
最終学歴
大学卒: 学士号  
現在のビザ
日本での就労許可が必要です  

募集要項

The Role

A Technical Support Engineer works as a member of the Tier-2 Support team, and will need to respond to situations where Tier-1 product support has failed to isolate or fix problems in malfunctioning equipment or software.

Your daily worklife:

  • Resolving customer issues that usually include working in complex product and infrastructure configurations
  • Problem troubleshooting and isolation, performance tuning, and optimization
  • Escalating product problems/issues and driving them towards resolution while managing the customer
  • Those engineers will also assist other members of the team with technical issues that need further troubleshooting before escalating to the Product Engineering team
  • You will also be responsible for ensuring that customer relationships are managed through proactive customer communication
  • This is a highly-technical role and strong knowledge of Linux and network configuration is required
  • This role also requires some Perl debugging, shell scripting and technical work with MySQL

スキル・資格




     
  •  

What you bring to the team

  • Positive attitude and passionate about   customer satisfaction
  • Japanese language skills at business level proficiency (reading and writing)
  • English language skills at business level proficiency (reading and writing)
  • Experience working in Japanese business culture
  • Strong UNIX/Linux support (or administration) experience, solid TCP/IP networking, expert troubleshooting and problem-solving skills
  • Strong written and verbal communication skills plus clear and effective communication
  • SMTP protocol experience a plus
  • Good Shell scripting and previous Perl scripting experience
  • Previous experience with MySQL
  • Secure Messaging experience a plus

For more information about this or similar opportunities, please contact me, Mike Pollard at Vision Consulting Services to talk about opportunities.

Looking forward to your contact. 

 

Mike Pollard

Senior Account Manager

mike@visionconsulting.jp

会社概要

Based in Tokyo, Japan, Vision Consulting Services K.K. primarily supports multinational IT firms with Japan offices. Our range of HR services include Executive Search, Permanent Placement & Temporary Staffing services.

We specialize in recruiting mid-career to senior bilingual Japanese professionals for a diverse range of industries, with particular expertise in Information Technology.  Our clients include Software Vendors,  IT Consulting and System Integrators, Hardware & Telecommunications, and Web Services companies   We are a licensed recruitment agency for both Permanent and Temporary Staffing services, much of our business comes from referrals and long-term clientele.

We are Hiring at Vision Consulting Services K.K. in Tokyo!

For more information please visit:   www.visionconsulting.jp

 

Vision Consulting Services K.K. www.visionconsulting.jp  is very pleased to announce our recent acquisition by GPlus Media Co., Ltd. http://gplusmedia.com , GPlus Media Co., Ltd. Is a pioneer media company targeting the international community in Japan and abroad and member of Fuji Media Holdings, Inc. (FMH)  http://www.fujimediahd.co.jp/en/

Press Release:  GPlus Media Co., Ltd.

 

Press Release:  Fuji Media Holdings, Inc. (FMH)

 

 

 

Company name:    Vision Consulting Services K.K.

Founder:                Curtis Mackenzie

Business:              Staffing & Human Resource Solutions

Employees:           15-20 (Including Main Office and “Haken” Onsite staff)

Address:               Minami Azabu, TMD Building 7F
                              Minami Azabu 2-12-7, Minato-ku, Tokyo, 106-0047

                               t. +81(0)3-5765-2626
                               f. +81(0)3-5765-2627

Licences:               Recruitment License #13-ユ-302146
                               Temporary Staffing License # 特13-307468

Capitalization:        35,000,000 JPY

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