Applications Service Manager (2020 Olympics) - 632652

Applications Service Manager (2020 Olympics)

Applications Service Manager (Olympics)

募集職種

人材紹介会社
マイケル・ペイジ・インターナショナル・ジャパン株式会社
求人ID
632652  
勤務形態
正社員  
勤務地
東京都 23区
給与
900万円 ~ 1100万円
更新日
2016年11月11日 17:13

応募必要条件

キャリアレベル
中途経験者レベル  
英語レベル
ビジネス会話レベル  
日本語レベル
ビジネス会話レベル  
最終学歴
大学卒: 学士号  
現在のビザ
日本での就労許可は必要ありません  

募集要項

To support the Technology team in Tokyo 2020 Organizing Committee for the Olympic Games(OCOG) to define, deploy and operate IT services provided to the entire committee and some external user groups.


Client Details

A European based IT services and solutions company with over 100,000 employees in 72 countries, serving a global client base. The company focuses on bringing together people, business and technology to create a leading IT firm of the future and deliver the best possible digital solutions. It is an official technology partner for the Olympic and Paralympic games and focuses on its corporate responsibilities and sustainability


Description

* Project Management
- Provide support on a the definition of a project plan of the Services provided by the OCOG Applications, from service definition to service operation
- Support the Application Providers identify and mitigate Risks associated with the delivery of the OCOG Services
- Maintain good working relationship with OCOG, IOC, relevant Government Agencies and Applications Providers.

* Service Definition
- Defines Service Catalogue for the OCOG Applications
- Defines Service Level Requirements with the OCOG for the OCOG Applications
- Defines the Use Case with the OCOG for the OCOG Services
- Act as interface between the OCOG Functional Areas and the different OCOG applications provider in the definition of the Business Process and applications requirements.

* Service Transition
- Ensure that OCOG Application services integrate seamlessly with OCOG, Service Delivery, Applications Providers and other suppliers.
- Management of Applications Provider to ensure quality of delivery.
- Liaise with the Hosting Services to ensure proper and excellent customer support are provided to the end users
- Defines and Manages the Test Plan with the Application Providers to demonstrate OCOG Use Case.
- Defines and Manages the Technical Test Plan with the Applications Providers to demonstrate fulfillment of Service Level Agreement by OCOG Application in terms of performance, fault tolerance and stability.
- Works with the Application Providers to define the TOC support structure

* Service Operation
- Ensures proper incident, service request, problem and change management for OCOG Services.
- Provides mission critical support during the Olympic and Paralympic Games Operation.
- Prepare production environment before Olympic and Paralympic Games.
- Delivering all the services outlined above through close collaboration with the stake holders from Technical Services & IT Security team and Operation teams
- Ensure delivery of outstanding customer services.



Job Offer

- Official technologies partner for the Olympics
- Focus on employee satisfaction and growth
- Initiatives to challenge global climate changes
- Customer satisfaction through implementation of newest digital solutions
- Recognised for its pioneering efforts in sustainability


To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact [James] [Blanche] on [+813 6832 8942].

スキル・資格

- 4 years experience in IT project management.
- Fluent in English, good written and verbal communication skills
- Excellent customer service skills
- Ability to work in a team environment.
- Ability to accept a significant level of responsibility
- Ability to quickly understand complex problems and devise effective solutions

会社概要

A European based IT services and solutions company with over 100,000 employees in 72 countries, serving a global client base. The company focuses on bringing together people, business and technology to create a leading IT firm of the future and deliver the best possible digital solutions. It is an official technology partner for the Olympic and Paralympic games and focuses on its corporate responsibilities and sustainability

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