A varied multi-skilled role involving both support & maintenance, and development coordination within the ERP and customized application systems area.
This is a fast paced environment with significant customer demands. We expect that you have good experience and, ambitions to grow up with the role and we require excellent communication skills to deal with demanding internal customers and external suppliers.
Key operational responsibilities:
Candidate should be familiar with mainstream ERP system and other manufacturing related application systems and also capable of understanding business so he or she can transform our business needs into IT solutions
Daily support of local application systems which are composed by customized programs.
Lead the small improvement coordination of application systems, such as business area Lead the troubleshooting and minimum improvement coordination/management of the implementation of new solutions, focus on these business area Conduct training of application systems for local operations teams.
Qualifications 5+ year work experience on customized business applications or other ERP systems support within manufacturing companies and finance related knowledge is a plus
Basic knowledge on popular database products (Informix, Oracle, SQL Server) and SQL.
Good understanding of Incident & Change Management routines Documented skills and training is a must within ERP application management.
Good English communication skill is needed. Profile Good work attitude (task, timing and quality oriented).
kanna.sasaki at hcl.com
About HCL Enterprise:
HCL is a $6 billion leading global Technology and IT Enterprise that comprises two companies listed in India - HCL Technologies & HCL Infosystems. Founded in 1976, HCL is one of India's original IT garage start-ups, a pioneer of modern computing, and a global transformational enterprise today. Its range of offerings spans Product Engineering, Custom & Package Applications, BPO, IT Infrastructure Services, IT Hardware, Systems Integration, and distribution of ICT products across a wide range of focused industry verticals. The HCL team comprises over 90,000 professionals of diverse nationalities, who operate from 32 countries including over 500 points of presence in India. HCL has global partnerships with several leading Fortune 1000 firms, including leading IT and Technology firms. For more information, please visit www.hcl.in
About HCL Japan
Japan is one of the strategic development markets of HCL and we have a strong presence in Japan thus providing all the advantages expected of a local Japanese vendor with the added benefits of cost merit, international exposure and CMM levels of quality.
Highlights of our Japan operation are:
HCL Japan is providing a wide range of services to its Japanese clients through its time tested project management methodology specially designed for this market. Some of areas in which HCL has been working with its clients include product design and development, embedded software, enterprise solutions, application development, management and maintenance, web solutions, and quality consulting.
At HCL Japan, we understand the need to understand and effectively deliver to the Japanese market by addressing the cultural and language diversities. Hence, we operate a specialized business unit called the Japan Business Unit (JBU) which is an organization based in India and part of the entire Japan delivery operations. The JBU handles not only the language and cultural aspect in terms of training engineers, but also plays an extremely pivotal and important role in program management and customer experience.
HCL Japan has 100+ running accounts.
For more details about HCL Japan, please visit http://www.hcljapan.jp/