working in an internatioanl team
The Shared Services Engineer is primarily responsible for ensuring that users are able to perform everyday work functions and to maintain the software and hardware of the users’ desktop machines (laptops, desktops).
The Shared Services Engineer is also responsible for the servers at client locations and must coordinate their work schedule in order to visit all of the clients that have been assigned to them. This involves coordination with multiple teams, vendors and clients in order to resolve all outstanding, current or new issues.
As well as this Shared Services Engineer will be involved in various types of projects, will liaise with IT headquarters, deliver consultation of customers’ IT environment, and support datacenter management team.
At least 5 years of experience as a helpdesk, desktop, or user Shared Services Engineer
Must be MCP certified or equivalent
CCNA certified or equivalent technical skills are preferred have, but not must
Strong environment analysis skills
Strong documentation creation and management skills
Experience in any vendor management is preferred
Experience of PC, server installation
Experience of system administration / IT support
Strong communication skill
Business-level English and Japanese language skills are required
BiOS was formed in 1998 (as a division of LINC Media Inc.) and has evolved into a premier IT solutions and outsourcing company. With this evolution BiOS was spun off from LINC Media to create a separate and independently operating company in 2010, now registered as BiOS Inc. BiOS provides solutions and services to a wide range of small and large foreign firms in Japan.
Over the years BiOS has developed the benchmark for bilingual IT Solutions in Tokyo, built on the principle of providing honest and affordable services customized and tailored to our client’s needs.
We are always looking for bilingual IT professionals to join our onsite and internal teams. We pride ourselves in recruiting talented and ambitious engineers from all over the world.
Currently our teams include bilingual technical, sales and administration staff from more than 10 countries making BiOS a dynamic IT Team where intellect and creativity and a strong work ethic are all rewarded.
Start your future today with BiOS.