JOB PURPOSE :
The Content Review Analyst will implement our clients’ Content moderation strategy, monitoring and moderating content to ensure a safe and fun online environment. The role coordinates with internal and external decision makers to support the mission of ensuring a safe and fun environment while providing excellent customer service to cultivate a strong brand presence in the market place.
DUTIES AND RESPONSIBILITIES:
Understand client policies and guidelines
Make decisions according to the defined policies and procedures
Identify improvement opportunities in work flow and suggest solutions
Interface effectively with other internal and Client teams
Have the ability to interpret and apply complex policies to content and apply without bias
Minimum 1 year of working experience (preferably in a multinational environment)
Detail orientation and client focus
Passionate about the internet and online applications
Willingness to accept feedback and quickly adapt
Have the ability to deliver quality work in a fast paced environment
Flexibility with constant changes, adaptable to learn new processes, concepts, and skills.
Ability to work in a fast-paced work environment
Content review experience preferred
Demonstrates the ability to work as part of a team adding positive attitude and solid business acumen
Ability to communicate in a dynamic environment throughout all management levels
Familiarity with navigating, searching, download, installing and uninstalling apps on a phone.
Selpeo recruitment established on Jan 2013 is a professional recruitment consultancy specialising in the recruitment of permanent, contract and temporary positions on behalf our employers.