Data Center engineer (Jr ~TL) - 627849

Data Center engineer (Jr ~TL)


東京都 23区
2016年11月11日 17:43




Data Center Engineer
Duties will include, but not limited to:                                            

·        Install, move, add, and change (IMAC) server and other hardware in data center
·        Coordinate with local vendors regarding technical support of network and server
·        Provide both scheduled and unscheduled troubleshooting support
·        Manage hardware assets on-site. Coordinate schedules of product shipping and receipt
·        Escorting vendors and visitors inside the data center
·        Report operation scopes weekly and monthly
·        Other ad-hoc tasks when requested by the client
·        Manage backup tapes and internal file transfers

Data Center Engineer ( Sub leader)
Duties will include, but not limited to:

  • Act as Team lead when team leader is absent and other occasion required by the operation.
  • Attending meetings required by operation.
  • Conduct necessary training for onsite staff.
  • Managing on site installations – to include storage space assignments and physical installations.
  • Policy and procedure evaluations.
  • Participation in power down exercises.
  • Overseeing cabling activities for data, power and patching.
  • Hardware troubleshooting.
  • Vendor management - quote, order and performance review.
  • Record and report routine and project issues.
  • Staff management regarding their day-to-day responsibilities and activities.
  • Work environment includes DC and also machine rooms.
  • Staff work on a monthly rotating shift.

Data Center Team Leader
Duties will include, but not limited to:

  • Manage onsite resources and skills to provide stable operation for the client according to service details.
  • Provide regular status update and monthly report to BiOS management and Service Delivery Manager.
  • Creation of monthly shift schedule for onsite engineers.
  • Attending meetings required by operation.
  • Interfacing with vendors, clients and other groups representing the designated operation site.
  • Conduct necessary training for onsite staff.

Service details

  • Coordinate, operate and monitor all data center operation and main equipment room related activities to ensure operational stability at all times.
  • Physical support (e.g. troubleshooting of hardware, labeling, root cause analysis, trend analysis, break/fix, smart hands, hardware checks and upgrades)
  • Physical network support. (e.g. voice, network, circuit ) including cable management (including heartbeat, HBA, SAN fabric)
  • Hardware deployment, support, supervision & installation. (e.g. construction work, cabling, power, rack/un-rack, server kitting, diagnostic, OS build and support)
  • Site logistics support. (e.g. receiving, relocation, shipping and disposal of equipments) including power downs
  • Stock management. ( e.g. spare parts, cable, kits)
  • Asset Management - asset updating, tracking, gap analysis, reconciliation and remediation to ensure the data is always accurate using Citi specified tools.
  • Capacity management and forecasting. (e.g. space, power, cooling, ports)
  • Security Management - manage the physical security of the site in cooperation with building security, and Investigation Services. (e.g. access control, entitlement reviews)
  • Media operation (mount/un-mount) and support Librarians.
  • Request Management – process tickets as per agreed service levels.
  • Continuity of Business preparation and support – including power-down, COB drills, adequate staffing during staff illness/vacation.
  • Keep all the required evidences. Keep and produce accurate evidence of daily activities as required for control testing, audit, inspection and other purposes.
  • Contribute to project and program activities as necessary. Involvement as a project work stream as required.
  • Handover during shifts, training of new staff.
  • Interface with suppliers, multi-cultural system administrators, clients and other groups as necessary.
  • Document and maintain updated processes/manuals mainly in English.
  • Comply and enforce internal policies, processes and standards. 


BiOS was formed in 1998 (as a division of LINC Media Inc.) and has evolved into a premier IT solutions and outsourcing company.  With this evolution BiOS was spun off from LINC Media to create a separate and independently operating company in 2010, now registered as BiOS Inc. BiOS provides solutions and services to a wide range of small and large foreign firms in Japan.

Over the years BiOS has developed the benchmark for bilingual IT Solutions in Tokyo, built on the principle of providing honest and affordable services customized and tailored to our client’s needs.

We are always looking for bilingual IT professionals to join our onsite and internal teams. We pride ourselves in recruiting talented and ambitious engineers from all over the world.

Currently our teams include bilingual technical, sales and administration staff from more than 10 countries making BiOS a dynamic IT Team where intellect and creativity and a strong work ethic are all rewarded.

Start your future today with BiOS.


私共バイオスは、お客様のニーズに合うカスタマイズされたサービスを、誠実かつ低価格でお届けすることを理念として、東京のバイリンガルのIT ソリューションのベンチマークを築いて参りました。



Start your future today with BiOS.