L2/L3 Technical&Product Support/Top Foreign Securities Firm - 626345

L2/L3 Technical&Product Support/Top Foreign Securities Firm

One of the top Foreign Securities firm

募集職種

人材紹介会社
Allegis Group Japan 株式会社
求人ID
626345  
会社の種類
大手企業 (300名を超える従業員数) - 外資系企業  
勤務形態
正社員  
勤務地
東京都 23区
給与
700万円 ~ 1400万円
更新日
2016年09月26日 13:06

応募必要条件

職務経験
3年以上  
キャリアレベル
中途経験者レベル  
英語レベル
ビジネス会話レベル  
日本語レベル
ビジネス会話レベル  
最終学歴
専門学校卒  
現在のビザ
日本での就労許可が必要です  

募集要項

● To function as an application support expert in Tokyo 
● To manage all user issues to completion, escalating to developers or other IT teams as required. 
● Provide regular and accurate updates to Japan operations during issues / outages.
● Manage incidents as per the defined Production Management guidelines.
● Ensure critical system uptime with timely checks and RTB support.
● Proactively suggest ways to ensure continual improvement in service levels for support.
● Maintain strong working relationships with Production Management teams in other regions and function as part of the global support structure.
● Maintain strong working relationships with Operations users in Japan.
● Ensure all support cards / documentation is maintained and periodically updated.
● Partake in the rollout of global support procedures within Japan.
● Suggest and generate useful regular metrics / reports for global review and consumption.

 

スキル・資格

● Strong written and spoken Japanese and English skills 
● Oracle or Sybase SQL scripting knowledge
● more than 3 years of IT (L2/L3/Dev) experience in financial services industry

● UNIX/LINUX command level knowledge 

会社概要

About Talent2 Tokyo

Talent2 Tokyo is part of the Allegis Group, Inc. specializing in high touch and difficult to complete mission critical executive recruitment searches in Japan.  Our processes and techniques are derived from many years of local recruitment experience with mid-to-senior management and C-level roles. Effective recruitment in Japan requires local market know-how and the ability to execute efficiently – and this is what we do best.

Talent2 Tokyo was founded on the firm conviction that our people and the job they do is the sole source of our success. Other companies might say their employees are #1 but we live it and have built this concept into our organization from the ground up. We are proud of our track record of attracting and retaining experienced, successful and ethically minded recruitment consultants.  By ensuring that our employees are proud of Talent2, we also ensure that our consultants approach their work sincerity and dedication that leads to positive outcomes for their candidates and clients.

The practice areas that we specialize in are:

  • Financial Services
  • Legal Services
  • Media and Entertainment
  • Consumer Goods / Retail
  • Technology, IT services and Consulting
  • Human Resources
  • Accounting  and Finance
  • Insurance

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