IT Helpdesk Technician/ITヘルプデスクテクニシャン - 625864

IT Helpdesk Technician/ITヘルプデスクテクニシャン

【550万円〜750万円】外資系石油企業のITヘルプデスク

募集職種

人材紹介会社
ロバート・ウォルターズ・ジャパン株式会社
採用企業名
An oil and gas corporation  
求人ID
625864  
勤務形態
派遣  
勤務地
東京都 23区
給与
550万円 ~ 750万円
更新日
2016年09月23日 09:41

応募必要条件

キャリアレベル
中途経験者レベル  
英語レベル
流暢  
日本語レベル
流暢  
最終学歴
大学卒: 学士号  
現在のビザ
日本での就労許可が必要です  

募集要項

A multinational resource company is searching for a talented IT support professional to take up the role of IT Helpdesk Technician. In this position, the successful candidate will use their technical expertise to support the IT operations of a renowned international enterprise.

Responsibilities:

  • Provide technical assistance and support for incoming queries and issues related to computer systems, software and hardware to both domestic and APAC office users
  • Write technical procedure training manuals and train computer users
  • Ask questions to determine the nature of problems and walk customers through the problem-solving process
  • Resolve technical problems with local area networks (LAN), Wide Area Networks (WAN), VoIP and other system
  • Install compute peripherals for users (printers, scanners, etc.)
  • Follow up with customers to ensure issues are resolved

Requirements:

  • IT related technical degree or diploma
  • 4+ years' experience as a help desk technician
  • Basic understanding of network protocols and systems
  • Good understanding of windows operating systems
  • Proficiency in written and spoken English

会社概要

About the Company:

An international oil and gas corporation, this organization is responsible for some of the largest oil reserves on the globe. Continuing to benefit from its vast reserves, this company operates offices across the globe as one of the world's most valuable companies.

Keywords:

IT, ヘルプデスク, エネルギー, ネットワークエンジニア

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