Senior Relationship Associate - 625074

Senior Relationship Associate

募集職種

人材紹介会社
ビジョンコンサルティングサービシズ株式会社
求人ID
625074  
勤務形態
正社員  
勤務地
東京都 23区
給与
550万円 ~ 750万円
ボーナス
固定給+ボーナス
更新日
2016年12月02日 09:23

応募必要条件

職務経験
3年以上  
キャリアレベル
中途経験者レベル  
英語レベル
ビジネス会話レベル  
日本語レベル
ネイティブ  
最終学歴
大学卒: 学士号  
現在のビザ
日本での就労許可が必要です  

募集要項

Client Support and Training

  • Partner with the Relationship Manager to provide first-rate support to the client base
  • Liaise with clients, taking requirements in order to write specifications for report enhancements, through to final delivery to the client
  • Clearly convey information to clients to resolve any product issues
  • Work closely with Relationship Managers through client upgrade process
  • Provide onsite training to ensure investment banking clients are aware of product features, functionality and content
  • Facilitate daily client support through email, phone and in person

Collaboration and Planning

  • Work with Development team, Functional Architects, QA and Technical Account Managers in order to spec, test and roll out enhancements
  • Provide advice and support to colleagues when required
  • Work as a team to identify client needs and resolve issues by recording this information in a centralized system and streamlining to the appropriate group
  • Develop close working relations with other teams to encourage collaboration and client connectivity
  • Assist in the training of new team members

スキル・資格

Leadership 

Acts as a role model; Considers the wider picture and impact; Willingness to learn from others

Connectedness 

Works for the greater good; Understands what contributes to the organisation’s success; Shares information, knowledge and expertise and seeks to collaborate

Personal Responsibility 

Delivers on commitments; Keeps others informed; Shows a desire to do what it takes; Looks for ways to help and demonstrates integrity

Innovation

Adapts to new ways of working; Encourages others to share ideas; Thinks of new approaches and learns from own/others’ mistakes.

 

Skills & Experience

Character

  • Strong work ethic
  • Keen to learn
  • Detail orientated
  • Excellent communication and interpersonal skills
  • Team player
  • Flexible with the ability to prioritise and re-prioritise due to conflicting demands
  • Problem-solver with a focus on delivering results
  • Proven capability to work on own initiative
  • Comfortable working in a change environment with the ability to adapt to ambiguous situations

Education/Qualification

  • Bachelor’s degree in related discipline or equivalent

Languages

  • Excellent standard of spoken and written English and Native Japanese

Practical experience

  • Proven experience, typically more than two years, working in a client facing role
  • Ability to connect with stakeholders, both internally and externally
  • Some experience of working with technology products
  • Analysing problems and translating that into a solution in software applications
  • Experience with a financial services company in a client support role / Aptitude for technology, particularly CRM systems, web design and html is preferable

会社概要

Based in Tokyo, Japan, Vision Consulting Services K.K. primarily supports multinational IT firms with Japan offices. Our range of HR services include Executive Search, Permanent Placement & Temporary Staffing services.

We specialize in recruiting mid-career to senior bilingual Japanese professionals for a diverse range of industries, with particular expertise in Information Technology.  Our clients include Software Vendors,  IT Consulting and System Integrators, Hardware & Telecommunications, and Web Services companies   We are a licensed recruitment agency for both Permanent and Temporary Staffing services, much of our business comes from referrals and long-term clientele.

We are Hiring at Vision Consulting Services K.K. in Tokyo!

For more information please visit:   www.visionconsulting.jp

 

Company name:    Vision Consulting Services K.K.

Founder:                Curtis Mackenzie

Business:              Staffing & Human Resource Solutions

Employees:           15-20 (Including Main Office and “Haken” Onsite staff)

Address:               Minami Azabu, TMD Building 7F
                              Minami Azabu 2-12-7, Minato-ku, Tokyo, 106-0047

                               t. +81(0)3-5765-2626
                               f. +81(0)3-5765-2627

Licences:               Recruitment License #13-ユ-302146
                               Temporary Staffing License # 特13-307468

Capitalization:        35,000,000 JPY

 

 

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