Customer Support Engineer/カスタマーサービスエンジニア - 624879

Customer Support Engineer/カスタマーサービスエンジニア

【350万円~450万円】カスタマーサービスエンジニア@外資系メーカー

募集職種

人材紹介会社
ロバート・ウォルターズ・ジャパン株式会社
採用企業名
An international industrial manufacturer  
求人ID
624879  
勤務形態
正社員  
勤務地
東京都 23区
給与
350万円 ~ 450万円
更新日
2016年09月12日 16:50

応募必要条件

キャリアレベル
中途経験者レベル  
英語レベル
ビジネス会話レベル  
日本語レベル
流暢  
最終学歴
短大卒: 準学士号  
現在のビザ
日本での就労許可が必要です  

募集要項

An international industrial manufacturer is looking for an experienced professional with a technical/engineering background to serve as Customer Support Engineer. In this position you will provide remote technical support to customers and perform on-site installations. This is a great chance to use your troubleshooting skills and knowledge of networking and computer hardware.

Responsibilities:

  • Provide remote technical support to customers to resolve 3D printer technical and application issues
  • Provide on-site support
  • Perform on-side installations; train customers
  • Promptly escalate issues with team leaders/managers
  • Prepare timely reports for customer support management
  • Participate in special projects and company initiatives as needed

Requirements:

  • A technical or engineering degree
  • 2-4 years' field service experience in a technical capacity
  • Good technical understanding of and experience with multidisciplinary equipment - mechanics, electronics, and fluid systems combined with software, networking, and computer hardware
  • Solid reporting and troubleshooting skills
  • A proactive team player
  • English proficiency

 

会社概要

About the Company:

An award-winning manufacturer that designs, develops, produces, and markets 3D production systems for businesses in need of digital manufacturing solutions. The company serves the architecture, automotive, medical, and consumer product industries, and has been at the forefront of the industry for several decades. Poised for ongoing success, this is an excellent place to build or start a career.

Keywords:

製造業, インダストリアル, テクニカルサポート, エンジニアリング, 技術

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