Customer Service Representative/カスタマーサービスレプレゼンタティブ - 622946

Customer Service Representative/カスタマーサービスレプレゼンタティブ

【550万円ー650万円】 カスタマーサービス@化学メーカー

募集職種

人材紹介会社
ロバート・ウォルターズ・ジャパン株式会社
採用企業名
A global manufacturer and supplier of polymers  
求人ID
622946  
勤務形態
正社員  
勤務地
東京都 23区
給与
550万円 ~ 650万円
更新日
2016年09月21日 15:00

応募必要条件

キャリアレベル
新卒・未経験者レベル  
英語レベル
流暢  
日本語レベル
流暢  
最終学歴
中・高等学校卒  
現在のビザ
日本での就労許可が必要です  

募集要項

A world-leading chemical company is searching for an individual with customer service experience and excellent communication skills to join them as Customer Service Representative. This role offers you the chance to build internal and external relationships and use your supply chain knowledge while fostering positive relationships and delivering excellent customer service.

Responsibilities:

  • Provide customer service to external customers, fostering positive relationships and expertly handling enquiries
  • Partner with internal support functions to create solutions for customers
  • Responsible for the timely and accurate coordination and completion of Sales Order Processing (SOP) activities
  • Coordinate customer specialty requests and ensure customer expectations are met
  • Process invoices, credit notes, returns, etc.
  • Handle customer complaint collection, input, and analysis

Requirements:

  • Customer service experience
  • Ability to work autonomously
  • Strong communication skills
  • Ability to build internal and external relationships
  • Supply chain knowledge
  • English and Japanese fluency

 

会社概要

A global manufacturer and supplier of polymers used widely in various markets, this company is headquartered overseas and is empowered by 30+ years' experience of developing and driving new technologies for businesses in the medical, automotive, industrial, and energy industries. This is an excellent company to join at any stage of your career.

Keywords:

サプライチェーン, ロジスティクス, 物流, カスタマーケア, ファインケミカル

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