IT Support Engineer - Server/NW infra Lead - 622814

IT Support Engineer - Server/NW infra Lead 独占求人

IT Infrastructure support lead

募集職種

採用企業名
株式会社システムズ ゴー
求人ID
622814  
部署名
Technology Support  
会社の種類
中小企業 (従業員300名以下) - 外資系企業  
外国人の割合
外国人 半数
勤務形態
正社員  
勤務地
東京都 23区, 港区
給与
550万円 ~ 750万円
更新日
2016年09月26日 08:50

応募必要条件

職務経験
3年以上  
キャリアレベル
中途経験者レベル  
英語レベル
日常会話レベル (英語使用比率: 25%程度)  
日本語レベル
流暢  
最終学歴
専門学校卒  
現在のビザ
日本での就労許可が必要です  

募集要項

  • Provide regular scheduled and project support to selected systemsGo clients
  • Consultation to systemsGo clients on systems configuration, migration and operations issues
  • Serve as an escalation support resource for IT server-related (and other) problems when required
  • Alert systemsGo management of potential critical situations. Monitor critical client problems until they are resolved
  • Interface with the head offices or client representatives to provide regular updates and reporting on issue resolution
  • Assist with troubleshooting and upgrades to the office infrastructure
  • To be involved with IT on infrastructure projects, consulting when required for the Project Management team
  • Mentor and assist in training junior engineers

 

スキル・資格

  • At least 2 years experience in a large IT end-user or services provider environment, preferably supporting multinational companies and/or users in the financial services industry
  • Experience with installing, maintaining, and supporting Windows Servers
  • VMware and Cisco netwrok device management experience preferred
  • Customer Service – Able to describe issues clearly to end usecrs and Clients’ Management.  Summarise activities and results effectively communicate with clients regarding their requirements and concerns.
  • Work effectively in teams.  Follow instructions and see them to completion in a timely fashion.
  • Able to work unsupervised and provide focused results.
  • Problem Solving – Ability to gather information; explore and eliminate alternatives; request and utilise assistance from other sources.
  • Business level or higher Japanese abiltiy with conversational level or higher English ability
  • A desire to further your knowledge and abilities 

* Please apply through CareerCross or email me directly with your resume attached at: craig.cook@systemsgo.asia

会社概要

systemsGo is a well-established and growing IT professional services company based in Tokyo with offices in Osaka, Hong Kong, Shanghai, Singapore and also servicing clients in Beijing, Seoul, Bangkok, Kuala Lumpur, Hanoi and Taipei.

We are committed to providing our clients with the highest-quality professional services which include IT infrastructure support, systems integration, project management, consulting and staffing solutions. Our client portfolio includes global investment banks, private equity firms, pharmaceutical and biotech companies, law firms, IT companies, trading & manufacturing firms.

We look after our employees, provide many opportunities for career advancement, competitive salaries, excellent benefits and opportunities to travel and relocate to companies within our group. We are always looking for people with the same commitment to providing quality service, and an enthusiasm to learn and grow.

 

 

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