【800~1500万円】Enablement Consultant / Client Services Manager - 622364

【800~1500万円】Enablement Consultant / Client Services Manager

テクニカルサポート/フィールドサポートのご経験がある方を求めています

募集職種

人材紹介会社
株式会社ジェイ エイ シー リクルートメント
採用企業名
<米系外資>SaaS型ソーシャルメディアマネジメントプラットフォーム  
求人ID
622364  
会社の種類
外資系企業  
勤務地
東京都 23区
給与
800万円 ~ 1500万円
勤務時間
09:30 ~ 18:30
休日・休暇
年末年始 完全週休二日制
更新日
2016年12月02日 14:15

応募必要条件

キャリアレベル
中途経験者レベル  
英語レベル
ビジネス会話レベル  
日本語レベル
ネイティブ  
最終学歴
中・高等学校卒  
現在のビザ
日本での就労許可が必要です  

募集要項

【求人No NJB1027303】
■Overview
Sprinklr’s Client Services Manager (CSM) will ensure that every client derives the most value possible from their Sprinklr platform implementation supporting clients with their ongoing platform needs through best practice recommendations and platform configuration.
CSMs will act as day to day point of contact for client ensuring optimal client service as it relates to platform performance functionality enhancements and configuration.
CSMs may also be involved in pre sales activity working with internal Sprinklr business development teams to win new business and/or grow existing accounts.

■Main Responsibilities:
Establish a relationship built on trust with every new partner and client champion
Discover all of the requirements for new Sprinklr clients to establish the success criteria for implementations
Design and configure the appropriate solution so that all requirements are met and that client expectations regarding platform use cases and functionality are fulfilled
Ensure that all client users are trained and educated properly and in a timely fashion
Complete the execution of the software deployment in such a way as to anticipate future client needs or business requirements that may occur
Ensure that every client derives the most value possible from the Sprinklr experience
Providing social insights and recommendations to support clients’ business practices
Assist the Sales Team in supporting new business growth

スキル・資格

■Desired Skills and Experience 3 5 years of experience in enterprise software digital or social account management or implementation Excellent written and verbal communication skills Strong aptitude for technology and software Ability to work independently and as a member of a team Demonstrate experience and a passion for the social media technology universe Extremely strong communication and presentation skills Ability to work effectively under tight deadlines and juggle several assignments simultaneously Fluency in social media platforms and direct experience in working with or for social media management software is preferred Passion for solving client challenges and commitment to client delight 4 year college degree ■Preferred Technical Skills: Microsoft Word Excel and PowerPoint Knowledge of web usability best practices website navigation design and flow content classification and content management methods and systems Experience using or configuring Social Media Management and / or Content Management tools and software desirable

会社概要

ご紹介時にご案内いたします

友達に送る

  

ログイン

新規登録