【求人No NJB1027301】 ■What You'll Do Looking for highly experienced trained professional who can ensure the following outcomes from every client deployment: Maximum usage of the platform mapped to business needs. Ensure client renewals and continued adoption of new products and services. Establishes a relationship built on trust with every new partner client champion and stakeholder.
■What Are Your Responsibilities Ensure that every client derives the most value possible from the platform. Act as day to day contact for stakeholders and system administrators. Provide subject matter expertise on social business practices. Work alongside our internal Sprinklr business development teams to foster new opportunities within existing business.
■Who You Are What Makes You Qualified
3 5 years of experience in enterprise software account management or digital and social account management at a brand or agency.
Excellent written and verbal communication skills
Ability to work independently and as a member of a team
Demonstrated experience and a passion for the social technology universe (i.e. Facebook Instagram Twitter YouTube G+ Pinterest Tumblr LinkedIn RSS social bookmarking discussion forums and community software)
Ability to work effectively under deadlines and juggle several assignments simultaneously
Direct experience in working with or for social media management software is preferred
Passion for solving client challenges and commitment to client delight
4 year college degree
Business level English skills
SAAS experience and previous experience working for international company is a plus
Microsoft Word Excel and PowerPoint
Experience configuring Social Media Management and / or Content Management tools and software desirable