Quality Specialist for hair dryer - 619108

Quality Specialist for hair dryer

Quality

募集職種

人材紹介会社
ヘイズ スペシャリスト リクルートメント ジャパン 株式会社
求人ID
619108  
勤務形態
正社員  
勤務地
東京都 23区
給与
500万円 ~ 750万円
更新日
2016年09月23日 10:35

応募必要条件

キャリアレベル
中途経験者レベル  
英語レベル
ビジネス会話レベル  
日本語レベル
流暢  
最終学歴
大学卒: 学士号  
現在のビザ
日本での就労許可は必要ありません  

募集要項

Quality Manager semicom electrics TPM supply Lean "six sigma" SPC

The company has always enjoyed a special relationship with Japanese business is thriving and growing.
They are currently looking for a Senior Japanese Engineer to join the Quality & Reliability Team working in Japan. The successful candidate will be reporting to the Territory Quality & Reliability Manager within the Global Quality & Reliability Team.
The Territory Quality & Reliability Team is responsible for identifying issues which do, or could drive customer product dissatisfaction on current products and up-coming products and reporting them back for the UK Quality Engineering Team to resolve.

Main Duties/Responsibilities: Ÿ
Analyse data recorded by the customer service team in order to identify the main symptoms of customer complaints Ÿ Perform basic engineering analysis of returned faulty parts or products in order to identify the actual failure modes driving customer complaints Ÿ

New Product Hometrials - Organise trials of new products and prototypes in home environments in order to identify issues before launch Ÿ New Product Launches
- Review every customer contact in the territory during the first three months of sales in order to identify issues as quickly as possible and escalate accordingly Ÿ Early Warning Activities
- Regularly meet with the customer service team to obtain anecdotal feedback of potentially increasing issues Ÿ Customer Review Analysis
- Analyse data from online customer reviews in order to identify the main symptoms of customer likes and dislikes Ÿ Engineering Support
- Provide engineering support to other departments in the Japan office when necessary Person Specification / Core Competencies:

Essential: Ÿ

  • A degree in a relevant engineering or science discipline (or equivalent qualification) Ÿ
  • Knowledge and understanding of injection moulding or common manufacturing processes Ÿ
  • Good organisation skills with the ability to multi-task and manage time Ÿ Willingness to get stuck in, get your hands dirty and be a flexible team player Ÿ
  • Desire to continually improve products and processes Ÿ
  • Good business English competence (TOEIC 780+) Japanese: Native level Ÿ Excellent general communication skills, written and verbal (face-to-face and telephone conversations) Ÿ
  • Good Microsoft Excel & Word skills Ÿ Basic workshop skills

    Salary: up to 7M
    Work location: Tokyo
    更なる詳細に関しては下記にてご連絡下さい。
    (0)3 3560 1194 または 職務経歴書(英和文) katsuhito.noguchi@hays.co.jp までご連絡ください。

会社概要


The company has always enjoyed a special relationship with Japanese business is thriving and growing.
They are currently looking for a Senior Japanese Engineer to join the Quality & Reliability Team working in Japan. The successful candidate will be reporting to the Territory Quality & Reliability Manager within the Global Quality & Reliability Team.
The Territory Quality & Reliability Team is responsible for identifying issues which do, or could drive customer product dissatisfaction on current products and up-coming products and reporting them back for the UK Quality Engineering Team to resolve.

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