Infra Support - 617866

Infra Support

A global beverage company

募集職種

人材紹介会社
株式会社ロバートハーフジャパン
求人ID
617866  
勤務形態
派遣  
勤務地
東京都 23区
給与
550万円 ~ 650万円
更新日
2016年09月14日 14:35

応募必要条件

キャリアレベル
新卒・未経験者レベル  
英語レベル
ビジネス会話レベル  
日本語レベル
ネイティブ  
最終学歴
大学卒: 学士号  
現在のビザ
日本での就労許可が必要です  

募集要項

Roles and Principal Accountabilities:

  • Manages and provides hardware and software installation/maintenance, training and consultation, and recommendations about future planning and development of resources focused on IT infrastructure for ~200 staffs located in seven office locations across Japan
  • Troubleshoot hardware, commonly installed software (eg. Microsoft Office, Adobe designing tools) and network operating system: responsible for the 1st/2nd level support and escalate to the regional HQ located in Hong Kong or group HQ in France as required
  • Maintain the IT infrastructure asset list and configuration list with accuracy (hardware, software, share folder security, office telephone, mobile phone, etc.)
  • Create Active Directory accounts and other user account setups.
  • Conduct the annual IT policy training
  • Monitor and enhance IT infrastructure security
  • Control the IT infrastructure budgets and expenditures
  • Negotiate IT infrastructure contracts with vendors not only to reduce costs but also to improve and enhance business operation
  • Study, propose for strategic use and conduct trainings of Microsoft Office 365 products (Office Professional Suite, OneDrive, Lync, etc.) and Windows Tablet
  • Develop and update internal IT policies to ensure the local IT procedures comply with the global/regional IT rules/requirements and relevant local laws; engage in both internal and external audits and implement countermeasures following the audit findings
  • Review and enhance disaster recovery and backup procedures and information security structures
  • Maintain infrastructure SOPs (Standard Operation Procedures) up-to-date for both IT and end users
  • Other duties may be added and/or assigned as needed

Education:

  • Undergraduate degree in computer science or engineering or business or equivalent experience.

Professional Experience:

  • Solid 5 years+ of helpdesk, client/server/network/telephony management experience.

Background:

  • Broad experience preferred over very specialized experience
  • Ability to handle parallel tasks in the fast moving environment; ability and willingness to keep up-to-date knowledge
  • Proactive thinker and results oriented
  • Working as a consultant or as a service vendor prior and considering a career as a part of IT department is beneficial
  • Although solution comparison or vendor negotiation experience is desired,
    budget responsibility or ordering management experience is not required at first.
  • Solid understanding or experience of Windows Servers including but not limited to Windows Hyper-V virtualization technology, Windows share permission, Active Directory, WSUS, printer server
  • Solid understanding or experience of IT infrastructure security(access control, encryption, virus scan, VPN, etc.)
  • Willingness to travel and to shift working time (eg. weekend) for various maintenance
  • Relational database design experience (SQL) and programming skills (Powershell, VBA, WSH, etc.) strongly desired for automation
  • Microsoft Office 365 experience desired
  • Checkpoint VPN experience desired
  • Infrastructure cloud experience (Microsoft, Amazon, etc.) desired

Desired IT related Certification (equivalent skillset expected to develop if not achieved):

  • ITIL Foundation (EXIN)
  • Microsoft Windows Server
  • CompTIA A+, Server+ Security+, Network+ or CISCO CCNA
  • Oracle SQL

Language:

  • Japanese: Business
  • English: Business (Capable to handle overseas teleconference and avoid misunderstanding)

会社概要

Founded in 1948, Robert Half pioneered specialized recruitment services and today is the world's leader in placing accounting, finance, banking and technology professionals.
In Japan, Robert Half operates Robert Half Finance & Accounting, Robert Half Financial Services, Robert Half Management Resources, Robert Half Technology and Business Transformation.

日本では、ロバートハーフ・ファイナンス&アカウンティング、ロバートハーフ・ファイナンシャル・サービシィズ、ロバートハーフ・マネジメント・リソース、ロバートハーフ・テクノロジ、ビジネス・トランスフォーメーションの各部門を運営しています。

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