Global Advertising Technology Company
My client is a provider of an advertising technology platform used by advertisers, agencies and media companies to target specific consumer audiences across many devices. They are looking for an Platform Operations Specialist for their large existing clients.
Position TITLE: Platform Operations Specialist
About the Opportunity
The Platform Operations Specialist is the end to end expert on platform/product suite. With a customer success centric mindset, you oversee all execution within the platform across demand, supply, and data sources to ensure client satisfaction.
By gaining an excellent understanding of the product’s optimisation and technology, the successful candidate will use the platform and associated analytical tools to ensure clients’ objectives are met. This includes platform configuration, setup and ongoing management of campaigns, balancing demand and supply across client portfolios, margin management, billing support, adhoc reporting, campaign and supply troubleshooting, analysis and insights to support supply and commercial team objectives.
Additionally, the Platform Operations Specialist is the primary contact for clients on issues, queries, and tasks as it relates to the platform and technology. The Specialist escalates issues as needed to ensure swift resolution.
As a platform expert, the Specialist conducts on-boarding and adhoc platform training to educate clients about new and existing features, either on site or remotely. The Specialist also works closely with internal teams to conduct product testing, and provides client driven feedback on satisfaction with the platform.
※ 年収はあくまで参考情報です。ご経験／スキルおよび前職での年収に基づき決定いたし ます。 ※For further information, please contact Danny Silk( ダニー・シルク) at email@example.com or call 03-5765-2626.
Based in Tokyo, Japan, Vision Consulting Services K.K. primarily supports multinational IT firms with Japan offices. Our range of HR services include Executive Search, Temporary Staffing and Learning & Development programs.
We specialize in recruiting mid-career to senior bilingual Japanese professionals for a diverse range of industries, with particular expertise in Information Technology. Our clients include Software Vendors, IT Consulting and System Integrators, Hardware & Telecommunications, and Web Services companies We are a licensed recruitment agency for both Permanent and Temporary Staffing services, much of our business comes from referrals and long-term clientele.
We are Hiring at Vision Consulting Services K.K. in Tokyo!
For more information please visit: www.visionconsulting.jp
Company name: Vision Consulting Services K.K.
Founder: Curtis Mackenzie
Business: Staffing & Human Resource Solutions
Employees: 15-20 (Including Main Office and “Haken” Onsite staff)
Address: Minami Azabu, TMD Building 7F
Minami Azabu 2-12-7, Minato-ku, Tokyo, 106-0047
Licences: Recruitment License #13-ユ-302146
Temporary Staffing License # 特13-307468