Sales Executive - Support Services - 608253

Sales Executive - Support Services

募集職種

人材紹介会社
ビジョンコンサルティングサービシズ株式会社
求人ID
608253  
会社の種類
中小企業 (従業員300名以下) - 外資系企業  
外国人の割合
外国人 少数
勤務形態
正社員  
勤務地
東京都 23区
給与
800万円 ~ 1200万円
更新日
2016年09月21日 15:05

応募必要条件

職務経験
3年以上  
キャリアレベル
中途経験者レベル  
英語レベル
ビジネス会話レベル (英語使用比率: 25%程度)  
日本語レベル
ネイティブ  
その他言語
中国語: 北京語 - ビジネス会話レベル
最終学歴
大学卒: 学士号  
現在のビザ
日本での就労許可が必要です  

募集要項

Responsible for renewing, up-selling, and closing of maintenance/service/license contracts for assigned territory or account(s). Increases renewal sales for assigned territory or account(s). Demonstrates knowledge of the organization’s various products and maintenance contracts. Educates customers on business practices and associated contractual implications. Ensures customer awareness and understanding of applicable product elements. Must meet sales objectives such as quota and productivity requirements. Maintain account team relationships and transfers leads as appropriate. Responsible for implementing and managing contract renewal initiatives. Maintains contract revenue base at highest possible retention rate and protects contract revenue stream. Ensures timely contract renewal and promotes awareness of upgrade and add-on opportunities to customers. Ensures competitiveness of company's maintenance contracts. Works towards assigned contract revenue goals.

 

PRIMARY ROLE & RESPONSIBILITIES

  • Develop and build relationship with assigned customers and internal groups.
  • Collaboratively maintain information flow with sales, support managers and other internal organizations with regards to customer account action and needs.
  • Collaborate with sales, support managers and other internal organizations to ensure required and client documentation is accurate, accessible and included as necessary.
  • Involve in all negotiations regarding pricing, terms and conditions and support deliverables.
  • Contact customer and review maintenance renewal quotation for requirements and accuracy.
  • Escalate renewal issues as required.
  • Upsell services.
  • Maintain billing Forecast and Lost Business spreadsheet.
  • Ensure receipt of required documents for processing renewals (purchase order & signed contract).
  • Manage customer support hold process and advise CSA when accounts need to receive notification letters.
  • Review maintenance renewal information prepared by CSA.

SPECIALIZED KNOWLEDGE & SKILLS

  • Working knowledge of company products and services.
  • Ability to communicate complex information to customers, staff and partners.
  • Strong customer service and teamwork skills.
  • Professional demeanor to maintain and enhance relationships.
  • Works on renewals of higher complexity and smaller values.
  • Ability to use professional concepts and company policies and procedures to solve routine problems.
  • Ability to develop resolutions to problems of more complex scope and follow standard practices. and procedures in analyzing situations or data from which answers can be readily obtained.
  • Ability to work with average levels of supervision.
  • Able to communicate effectively on the telephone.

スキル・資格

JOB REQUIREMENTS

  • 5 - 8 years of relevant sales experience.
  • High level of numeracy.
  • Bachelor's degree in relevant field or equivalent experience.
  • Ability to pass a background check may also be required.
  • Physical requirements include sitting for long periods of time.

For more information about this and similar opportunities, please contact Mike Pollard (mike@visionconsulting.jp)

会社概要

Based in Tokyo, Japan, Vision Consulting Services K.K. primarily supports multinational IT firms with Japan offices. Our range of HR services include Executive Search, Permanent Placement & Temporary Staffing services.

We specialize in recruiting mid-career to senior bilingual Japanese professionals for a diverse range of industries, with particular expertise in Information Technology.  Our clients include Software Vendors,  IT Consulting and System Integrators, Hardware & Telecommunications, and Web Services companies   We are a licensed recruitment agency for both Permanent and Temporary Staffing services, much of our business comes from referrals and long-term clientele.

We are Hiring at Vision Consulting Services K.K. in Tokyo!

For more information please visit:   www.visionconsulting.jp

 

Company name:    Vision Consulting Services K.K.

Founder:                Curtis Mackenzie

Business:              Staffing & Human Resource Solutions

Employees:           15-20 (Including Main Office and “Haken” Onsite staff)

Address:               Minami Azabu, TMD Building 7F
                              Minami Azabu 2-12-7, Minato-ku, Tokyo, 106-0047

                               t. +81(0)3-5765-2626
                               f. +81(0)3-5765-2627

Licences:               Recruitment License #13-ユ-302146
                               Temporary Staffing License # 特13-307468

Capitalization:        35,000,000 JPY

 

 

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