【外資系サプライヤー】Technical Service Engineer - 608001

【外資系サプライヤー】Technical Service Engineer

Global company - no.1 in their industry

募集職種

人材紹介会社
株式会社パスウェイズ
求人ID
608001  
会社の種類
大手企業 (300名を超える従業員数)  
外国人の割合
外国人 半数
勤務形態
正社員  
勤務地
東京都 23区
給与
600万円 ~ 経験考慮の上、応相談
更新日
2016年09月23日 16:07

応募必要条件

職務経験
3年以上  
キャリアレベル
新卒・未経験者レベル  
英語レベル
ビジネス会話レベル  
日本語レベル
流暢  
最終学歴
中・高等学校卒  
現在のビザ
日本での就労許可は必要ありません  

募集要項

SUMMARY

•    To provide Technical support to internal and external Customers, in a prompt and efficient manner.
•    To install new and refurbished machines at Customer locations, primarily but not exclusively in Japan
•    To conduct Field Service visit to service, repair or refurbish Company machines located at Customer Sites.
•    To ensure all Service calls are carried out in a timely and accurate manger, ensuring that issues are property and fully resolved during the first visit.
•    To provide an Audit Service to production for new machines
•    To conduct Training Classes for internal and external customers
•    To provide a proactive assessment of Customer needs and drive Service revenue streams to achieve targets on monthly and annual basis.
•    To be an ambassador for Company, maintaining and increasing our customers’ satisfaction with our products and services.
•    To travel to the UK or other locations in Asia on occasion for training and reporting duties.

ESSENTIAL DUTIES

  • Knowledge of all Company products
  • Selling spare parts, rubber rollers, and maintenance and service kits.
  • Development and proposing of service contracts
  • Training customers on Company products
  • Create and help launch any promotions for Company
  • Help sales team with leads for new machine sales
  • Create and launch trade-in programs with the sales team to generate new business
  • To achieve all service revenue targets 

スキル・資格

  • A practical hands-on Engineer who is proficient with power tools and hand tools, such as Drills, Taps, Calipers, multi-meters, etc.
  • Tech service/Service Engineering experience for overseas company is advantage.
  • Qualified to at least HNC level in Mechanical and/or Electrical Engineering.
  • Must complete tech services engineers assessment after 6 months of working with Company
  • Must take part in all in house training and assessments
  • Must pass 3 audits every year one of them being blind
  • Able to work on own initiative to resolve problems and advise in a professional manner.
  • The ability to gain rapport quickly and communicate well at all levels, both verbally and I writing.
  • Good planning and efficient working skills
  • Excellent communication and presentation skills in Japanese/English.
  • To be able to use CAD data is an advantage.
  • Must be physically fit as lifting of  machinery may be required 
  • Responsible for reporting expenses
  • Responsible for all paper work being up to date in a timely manner

会社概要

素晴らしいとされる企業の後には、必ずと言っていいほど、その企業を成功へと導くために尽力しているチームの存在があります。パスウェイズは、クライアント会社を成功導くために必要なチーム、チーム力を育成そして開発します。パスウェイズは企業徳義、クライアント企業、候補者、そしてパスウェイズスタッフ間の長期的な関係構築に重視をおいてビジネスを展開しています。

パスウェイズには、様々なクライアントそして業界の経験や知識(金融、IT、人材紹介、製薬、製造業、電気通信、会計、医療、軍隊、サービス業)を持ったスタッフがいますので、クライアントのみなさまに専門的に、そして総括的にもサービスを提供してゆくことが可能なのです。

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