Japan Hosting Operations Unix Engineer - 604476

Japan Hosting Operations Unix Engineer

Platform Support for Managed Hosting


中小企業 (従業員300名以下) - 外資系企業  
東京都 23区
750万円 ~ 900万円
2016年10月20日 09:49


大学卒: 学士号  


  • Identify, resolve, and/or escalate hosting issues according to procedural documentation and training
  • Creative problem-solving to identify the source of problems
  • Create or update documentation including network diagrams, procedures, and policies to ensure consistent support of customer environments
  • Through customer consultation, realize growth opportunities for production customer environments.
  • Provide guidance to adjacent support tiers to assist in resolution of complex network, system and security incidents
  • Provide and obtain timely updates to/from relevant parties (internal and external)
  • Partner with the Problem Management Centre to reduce re-occurring incidents
  • Provide consultative assistance to the Operations Centre during off hours as needed
  • Review system and network configurations with Service Delivery to ensure successful implementation of services into production
  • Perform incident trend analysis to promote a stable solution within the environment.
  • Participate in mandatory meeting and training sessions
  • Other duties as assigned



  • Email and Phone based communications in both Japanese and English
  • Reading and Writing in both Japanese and English
  • Previous Operating Systems support experience in enterprise, IT or service provider environment
  • Detailed working knowledge of UNIX (Solaris System), Linux (Redhat), and VMware ESX
  • Administration & comprehensive experience of configuring Sun Hardware, HP servers, Blade technology, Cisco UCS.
  • Veritas volume manager experience essential, along with working knowledge of Veritas and Sun clustering products.
  • Proven analytical and troubleshooting skills essential
  • Excellent troubleshooting and configuration experience of internet protocols which include and not limited to HTTP, TCP/IP, SSH, SFTP, FTP, DNS, DHCP
  • Knowledgeable in Linux Volume Manager (LVM), EXT3, VMFS
  • Knowledgeable in storage solutions including Linux and Veritas Multipathing
  • Knowledgeable in web server technologies such as SSL, load balancer
  • Knowledgeable in Clustering: Red Hat, VCS, Oracle RAC
  • Knowledgeable in LDAP, TACACS+, RADIUS
  • Knowledgeable in Backup solutions – and in particular, Veritas
  • Understanding of Active Directory
  • Knowledgeable in file systems including NFS, GFS2, OCFS2, ZFS
  • Script writing experience, .e.g: Shell scripting, Perl
  • ITIL Certification desired
  • Pro-active team player
  • Positive and adaptable attitude – able to perform all Operations Center job function as required A commitment to delivering a superior customer experience through direct interaction with customers during support and change management
  • Technical certifications in areas of expertise (Microsoft, Redhat)
  • Ability to quickly adapt to advancing technologies and procedural changes
  • Proven incident and problem solving (troubleshooting) skills with an emphasis on a timely resolution
  • Ability to coordinate and communicate effectively with other technologists and business partners to maintain high service levels in a demanding environment
  • Ability to work well in team environment
  • Excellent verbal, written and analytical skills in Japanese and English

Education or Equivalent Experience:

  • A degree in IT, UNIX professional qualifications or equivalent proven experience in a technical support role.
  • At least 5-8 years of experience in this technology space

Dear Candidate,

Thank you for your interest in this role.

For information about this or other opportunities, or to refer a friend, please feel free to contact me with your English resume in Word doc format, your keitai number and the best time to call.

Please be sure to include JOB ID reference number in your contact mail.

Kevin Byrne


Account Manager

Vision Consulting Services K.K. - Staffing Solutions Tokyo

Executive Search – Temp Staffing – Learning & Development

t:+81-3-5765-2626  email: kevin@visionconsulting.jp


Based in Tokyo, Japan, Vision Consulting Services K.K. primarily supports multinational IT firms with Japan offices. Our range of HR services include Executive Search, Permanent Placement & Temporary Staffing services.

We specialize in recruiting mid-career to senior bilingual Japanese professionals for a diverse range of industries, with particular expertise in Information Technology.  Our clients include Software Vendors,  IT Consulting and System Integrators, Hardware & Telecommunications, and Web Services companies   We are a licensed recruitment agency for both Permanent and Temporary Staffing services, much of our business comes from referrals and long-term clientele.

We are Hiring at Vision Consulting Services K.K. in Tokyo!

For more information please visit:   www.visionconsulting.jp


Company name:    Vision Consulting Services K.K.

Founder:                Curtis Mackenzie

Business:              Staffing & Human Resource Solutions

Employees:           15-20 (Including Main Office and “Haken” Onsite staff)

Address:               Minami Azabu, TMD Building 7F
                              Minami Azabu 2-12-7, Minato-ku, Tokyo, 106-0047

                               t. +81(0)3-5765-2626
                               f. +81(0)3-5765-2627

Licences:               Recruitment License #13-ユ-302146
                               Temporary Staffing License # 特13-307468

Capitalization:        35,000,000 JPY