Multimedia Services Consultant and Support Technician - 589439

Multimedia Services Consultant and Support Technician

募集職種

採用企業名
モノリスコミュニケーションズ株式会社
支社・支店
Monolith Communications K.K.  
求人ID
589439  
会社の種類
中小企業 (従業員300名以下) - 外資系企業  
外国人の割合
外国人 半数
勤務形態
正社員  
勤務地
東京都 23区
給与
経験考慮の上、応相談
時給
Compensation commensurate with experience.
更新日
2016年11月29日 08:50

応募必要条件

職務経験
1年以上  
キャリアレベル
新卒・未経験者レベル  
英語レベル
ビジネス会話レベル (英語使用比率: 50%程度)  
日本語レベル
日常会話レベル  
最終学歴
短大卒: 準学士号  
現在のビザ
日本での就労許可が必要です  

募集要項

We are seeking highly motivated team players to provide technical and administrative client services in a fast paced work environment. The ideal candidate should have experience providing technical services in a corporate or professional environment. Attention to detail, commitment to high quality service and professionalism are required.

 

Position involves daily technical support, consolation and customer service for clients using our services. Services include support for audio visual, video conferencing, events and service administration. You will work with the latest media services technology in a professional corporate environment with opportunities to learn new systems and technologies.

Strong, effective communication and organizational skills are a must. Background in multimedia and audio visual technology, IT help desk, technical service desk support, event support/planning or customer service for technology preferred. Experience in logistics, coordination or fast paced customer service for non-technical services also considered.

 

 

スキル・資格

Requirements

  • Education
    • College degree or equivalent education
  • Minimum Required Experience
    • One to three years work experience in a primary industry.
    • Two years corporate or professional experience working in a fast paced technology environment.
    • Demonstrated customer service experience.
    • Strong Microsoft Office skills
    • Business level English
    • Daily Japanese ability
  • Desired Experience
    • Direct experience supporting or working with video conferencing, multi-media technology systems or audio visual systems preferred.
    • Technology help desk experience
    • Customer service helpdesk or direct customer support experience.
    • Experience supporting or planning events 

 

会社概要

Introduction

Founded in 1997 in Japan, Monolith Communications Inc. provides managed multimedia services across the Asia Pacific region as well as a wide variety of other multimedia services to many enterprise level companies. Monolith is a small to mid-sized regional company in Asia that is agile, flexible, experienced, focused on quality and accountability with a bespoke approach to service for its top tier clients.

 

Monolith currently has around 50 persons in 6 Asian countries providing services for a range of corporate clients.

 

Our Mission

Monolith is an Asia Pacific Multimedia Solutions provider that offers integrated, scalable services and resources across the region.

 

Monolith exists to;

  • To provide effective media solutions to our customers
  • To seek continuous improvement in everything we do
  • To share vision within our team and with our clients
  • To identify and hire quality, focused, multicultural, adaptable people 

 

Monolith team values to achieve these goals are;

  • Prioritize teamwork  
  • Gain knowledge
  • Innovate services
  • Lead through example
  • Share leadership
  • Be accessible and open  
  • Have purpose and be diligent
  • Cultivate empathy toward the client at all times

 

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